9409 Us Highway 19 N Ste 101 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (348 reviews)
Ms Hunter customer
March 01, 2025
Overall rating

Errol was great!! My machine has been broken for 2 months . The technician was very sympathetic and concerned he did everything above and beyond to make sure I had a working washing machine. The technician is really concerned about the customer. I appreciate him..

Rise H, St Petersburg, FL

Dishwasher works
February 28, 2025
Overall rating

Good

Sally W, Saint Petersburg, FL

Professional technician
February 27, 2025
Overall rating

Ned was very professional and respectful! Thank you so much.

Gino C, Treasure Island, FL

My experience
February 25, 2025
Overall rating

Nice young man. Appeared to know his craft. Only negative was that he had body odor—very strong. My entire home smelled for awhile after he left.

Paula G, Saint Petersburg, FL

Definitely a five star guy
February 24, 2025
Overall rating

Angelo, for being so young is going to be at the top of his game in no time. Very hard worker, polite, and the job he performed on the a/c coils inside and out was phenomenal. He is a credit to your high standards of your company and to himself.

Carol H, Saint Petersburg, FL

Jaime's service call was on time and excellent.
February 21, 2025
Overall rating

He was very professional whilst at the same time friendly. He. Knew exactly what the problem was and went on to fix it in a very short time frame. He.is the reason we use Sears as our service company. We have had other Seats service individuals and they seem to know each other. That is great! Please continue to have great service individuals. Marge Hansen and Tom Hayes (727)492-1750

Marge Hansen and Thomas Hsyes, St Petersburg, FL

X was very personable and easy to follow
February 18, 2025
Overall rating

I love X he was very professional but had a personality where most techs are cold and you feel like you have to babysit them

Denise F, Pinellas Park, FL

AVOID AT ALL COST!!!!
February 14, 2025
Overall rating

This company is utterly horrible. After spending the last 3 days trying to get service scheduled under my warranty plan..I terminated my service warranty. The orders sent to technicians are for full payment .....not under warranty plan.I was told there is a glitch in their system that causes this to happen. 3 tech's (3 appt) same problem. Calls are handled from India and I spent 4-5 hrs being shuffeled from one dept to another with no fix. Stay away from this company!!!!!!!!!!!!!!! Abdelrahman A IS THE ONLY SHINING LIGHT IN THIS HORRIBLE COMPANY HE IS PROFESSIONAL.COMPASSIONETTE ...give that man a raise

Charles D, Kenneth City, FL

Dryer
February 14, 2025
Overall rating

He was very helpful and respectful. He explained what was needed and explained how I could get a warranty.

Dianna W, Pinellas Park, FL

A professional at his job much appreciated
February 12, 2025
Overall rating

Although this is a fantastic employee, I wish I would've had more leeway with my time because it said 1 o'clock and I didn't get a knock at the door until five but I'm not complaining because I have been canceled. This was my 10th appointment getting my dishwasher completed. I'm a little frustrated that yours does not oversee one person to finish a job instead of handing off at least five different people for the same job which I am sure made it go on for 10 appointments for which two I waited and then canceled at the last minute by Sears.. I realize the work environment is a little tricky after Covid getting people to come to work let alone work series used to be the top of the top and now it is a sad story.

Anna M, St Petersburg, FL

Average Rating: 4.8/5 (348 reviews)