200 Irwin Ave NE Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (93 reviews)

Sue McFarland

October 26, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on October 27, 2024

Tim Webb

October 24, 2024

Tim the technician was great but the company needs to work on communication with customer and parts order. My parts were sent to a different address causing multiple reschedules

Source: Google

Customer service response - Thank you for your feedback and for recognizing Tim's great service. We apologize for the inconvenience with the parts order and are working to improve our communication process.

Sears Home Services on October 24, 2024

John Townsend

October 22, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on October 22, 2024

Janet Yates

January 20, 2025

This was a very nice experience. He explained what happed and what the part in question does. He was very helpful. Thank you.

Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on October 14, 2024

Marilou Mulrooney

October 07, 2024

Andrew was outstanding both for his service and personality. He preformed a big task with knowledge and expertise. Would want him to always service my refrigerator. Superb employee.

Source: Google

Customer service response - Thank you for your wonderful review! We're delighted to hear that Andrew provided outstanding service and expertise, and we look forward to serving you again in the future.

Sears Home Services on October 07, 2024

Paul 1984

October 07, 2024

Everything went just fine & now I’m in good shape

Source: Google

Customer service response - Thank you for the positive review! We're glad to hear everything went smoothly and you're satisfied with the outcome.

Sears Home Services on October 07, 2024

Kimberlee Truesdale

September 25, 2024

Kenneth rocks.

Source: Google

Customer service response - Thank you for your positive feedback! We're thrilled to hear that Kenneth provided excellent service.

Sears Home Services on September 25, 2024

Bob

September 05, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on September 05, 2024

TODD GATLIN

August 28, 2024

David C was very professional and kind. Kept us informed of each step in the process, as well as clearly explained the work that needed to be done.

Source: Google

Customer service response - Thank you for recognizing David C's professionalism and clear communication. We're delighted to hear about your positive experience with our service!

Sears Home Services on August 28, 2024

linda gaut

August 27, 2024

Kenneth was very well mannered professional, and didn’t make a mess. Did his job very fast and I was very pressed with him. I’m not real happy with Choice home warranty because it took me quite a few months and quite A lot of calls to ever get them to answer me back. Kenneth was excellent thank you

Source: Google

Customer service response - Thank you for your kind words about Kenneth's professionalism and efficiency. We're glad he provided excellent service, and we appreciate your feedback regarding the warranty process.

Sears Home Services on August 27, 2024

Average Rating: 4.6/5 (93 reviews)