27001 Us 19 N Suite 8520 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Outstanding representative
Representative was totally friendly, knowledgeable and professional. An outstanding technician that provided outstanding service.
Robert D, Palm Harbor, FL
My rep, Abdul, aka Johnny, went above and beyond
Over the last 6 years that we've owned my Samsung dishwasher, it's has been broken more than it's been working. Since 2021, I've had at least six companies try to fix it. After asking Asurion why they kept closing the claim despite the dishwasher not functioning, they assigned Sears. Johnny was here twice for more than 3 hrs each talking with tech support, showing video, cleaning parts, and installing new parts, before Asurion finally declared that the appliance was not repairable. I can't say anything good about Asurion, which dragged out this repair for 11 weeks. But Sears has an absolute rock star in their technician, Johnny. I wish all service professionals were this thorough and dedicated!
Amy E, Dunedin, FL
Refrigerator Chill'n
Antonio was on a mission. Arrived, diagnosed and fixed the fridge. No drama, no sales up-charging, just "I'm here to fix your fridge". And that he did. Very polite and professional. Got the company's magnetic business card for future reference if needed for other appliances.
Douglas H, Palm Harbor, FL
Great technician
Just an asset to sears, he knows his stuff. Explains what he does has just been an all over nice person. He is definitely the person you what to have come into your home. Mrs. Minutello
Annamarie M, Palm Harbor, FL
Mr. Jim
Error was on time and provided good service. Work was done efficiently.
James L, Palm Harbor, FL
Great service
Knowledgeable technician that explained what he was doing. I was pleased.
Donald M, Palm Harbor, FL
Jaime
Excellent technician. Good work and he fixed my problem. My refrigerator was dead.
Dwight M, Clearwater, FL
Refrigerator repair
jamie was very professional and helpful, however he couldnt find or get damaged part
William K, Clearwater, FL
MJB
Christopher arrived on time and got the problem fixed in a timely matter.
Marja B, Tarpon Springs, FL
treadmill service
Kyle was knowledgeable, efficient and helpful. He checked the unit extensively and made the necessary adjustments
Van P, Palm Harbor, FL
