dishwasher repair
Forrest was extremely helpful and professional. He ordered the correct parts and installed them quickly and efficiently. However, the service center is a different issue. They do not communicate well to their technicians which causes a lot of stress for them. My personal experience is this was my 3rd appointment to get Forrest out here. My 1st appointment, the center did not tell Forrest that I would not be home and he wasted a trip. 2nd appointment, the center canceled because they said the all parts were not in, which of course they were. When I chatted on-line to "Wilson", he said he put me back on the schedule and somebody would be out. After waiting half the day, I called and the center said that a tech was not scheduled to come out that day and that I had to re-schedule. Finally made my 3rd appointment which Forrest was able to come out and I was home. To repeat, Forrest was GREAT but the call center is deficient.
