4737 Concord Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Terry was helpful
Terry was helpful
Austin C, Wilmington, DE
Dishwasher repair man
He was extreemly competent. Finally a great technician. Thank you but youvreally need to get better software!
Margaret W, Coatesville, PA
Washer repair
Paul was an outstanding repairman. He was friendly, sociable, knowledgeable, and explained everything he was doing. I would highly recommend him for anything that needs to be done.
Larry A, Wilmington, DE
Great service
Jeo was very knowledgeable and friendly. He diagnosed the problem immediately and made the repairs in a timely fashion.
Basil K, Coatesville, PA
Bob
Aziz was very professional and social. Explained the problem in detail would highly recommend
Bob T, Kennett Sq, PA
Greg
On time , very thorough and accurate fix . Pleased customer.
Gregory F, Wilmington, DE
Replacement of ice maker
technician was quick and efficient. I would recommend Sears appliance services to anyone needing a repair
Shane B, Penns Grove, NJ
LG Dryer repair
Hi Terry was knowledgeable and provided service on 7/26; however, dryer is still not drying towels when I put a load of towels in last night. I need a tech to return to fix the dryer. Irene Grugan
Irene G, Wilmington, DE
Not great
Technician was not careful placing burner grates on polished stainless steel grill cover. Needed to borrow tools and carburetor cleaner. Left greasy paper towels on counter. Not very communicative. Was unable to fix drip tray issue. Fixed non-igniting burner.
Rich D, Penns Grove, NJ
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on September 04, 2023
Need better customer service and technicians
I was not notified when my appointment magically got switched. Terry was not very friendly. And left all the old parts and box's not a big deal but definitely not professional.
Angela H, Claymont, DE
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. We look forward to hearing from you.
Sears Home Services on July 17, 2024
