4737 Concord Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Review of service
Terry was awesome came in diagnosed my problem reset the computer and got me back to doing laundry. 5 ⭐⭐⭐⭐⭐
Antony L. Lewis, Wilmington, DE
Barry, technician
Barry, our technician, did a fantastic job. He's very professional, and knowledgeable. He also pays attention to the customer and listens. He is the best.
Patrice L, Wilmington, DE
Great
Shyheim was pleasant and polite and got the job done in a timely manner. Plus he showed me what had gone wrong which I appreciated. Thanks, Shyheim!
Kathleen C, Wilmington, DE
Always professional, gets the job done
Barry has been here before some time ago. I distinctly remember him because he's a rather a soft-spoken gentleman who comes in, gets right to the job. Always explains afterwards what he did to fix the problem, what was replaced and where ethe old part went wrong. I always feel like I've had a visit from a professional in his field who goes above and beyond to educate the consumer. Very few service technicians like him left, definitely old school in that regard.
Mildred K, Wilmington, DE
Excellent job
The technician did an excellent job, taking his time to properly replace parts and test the machine to get back to working order. He was helpful in explaining the problem and solution. And provided recommendations to extend the life of the machine.
Leann M, Wilmington, DE
Kenmore refrigerator repair
George is exceptionally knowledgeable and professional . He not only did the correct diagnosis but also fixed the refrigerator on schedule.
Haimanti B, Garnet Valley, PA
GEORGE SERVICE APPOINTMENT
Excellent. ALWAYS SOLVES THE PROBLEM. Explains exactly what is going on with the item and fixes it.
William N, Upper Chichester, PA
Gas range burner ignition unreliability
Gregory quickly used his knowledge to clearly explain why the stove was beyond repair.
Clinton B, Wilmington, DE
Dishwasher repair
Renford was able to both diagnose and fix the problem with our dishwasher.
Richard W, Garnet Valley, PA
Not sure what this means 🤷♂️ ?
Hi / the communication from both Sears and Magic Chef were spot on, not only with me but with each other. George was promptly on time and very friendly and professional. He knew what he was doing and efficiently repaired the equipment.
Paul T, Upper Chichester, PA
