1000 Dover Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Mrs. Thompson
Anthony is Avery efficient employee and courteous and polite .
Sheila T, Dover, DE
Good guy!
Very knowledgeable! Friendly. Fast and efficient! I would recommend him and the service to my friends and neighbors.
Roland R, Greenwood, DE
Service repair
Eric was very knowledgeable and did a great job. Was very professional and pleasant to have him work on washing machine.
Gary F, Felton, DE
Refrigerator
The problem was diagnosed y a help tech. Part was ordered and waiting to be installed by the technician. It was done in less than 10 minutes. So far it's working the way it should. Thank you.
Carolee C, Dover, DE
Knowledgeable
Paul is very knowledgeable and experienced in his profession. Paul was professional in his approach to solving my appliance issues.
Bruce H, Smyrna, DE
Professional and helpful
Unfortunately, The company he is working for is not. It's like a full-time job trying to get this unit taken care of and actually get a human on the phone. Believe it or not, you can't solve everything with punching a bunch of numbers. And then if I'm lucky enough to get a human, talking to somebody in Columbia....not South Carolina.
Jennifer R, Wyoming, DE
Fire in oven
Definitely a 5 very neat and clean nice man did a nice job
Karl S, Smyrna, DE
Zline stove. Fixed by andrew
After 3 other technicians—it was Andrew that figured out what wss wrong with my stove. Kudos to Andrew
Brenda C, Milford, DE
Microwave
Ordered parts, and installed parts. Microwave still not working because of warped door. Could not find one, unit to old. Turned.back to Choice Warranty. Time frame could be faster between ordering parts and installation
James Pugh, Denton, MD
Repairman review
My service tech was great. He has been to the house before, always polite, and friendly. Makes his best effort to get in and out to not disrupt the household too much.
Valerie F, Smyrna, DE