1000 Dover Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Professional and courteous.
Eric was fantastic. He diagnosed the issue made the repair. Tested the microwave and was very friendly over all.
Edie M, Dover, DE
Joe is great
We have had multiple scheduling issues. The Sears Samantha system is awful and has cancelled my timeslot multiple times. I have cried on the phone with customer service. it is HORRIBLE. It took me 4 months to get this problem resolved. Joe has stepped in to make it right. He has sorted out our appointment problems and been there for us. Both he and Anthony are the best. These technicians are the only reason I don't drop the Home Service. Side note: Fix the issue with cancelled appointments due to "parts delays" that are not at all delayed and you might have a good service here.
Trish C, Ridgely, MD
Excellent and Professional Service
He was able to resolve the issue within a matter of minutes!
Brenda W, Dover, DE
great service
refrigerator is fixed perfectly. great service and service man
Thomas S, Greenwood, DE
I don't know what this means
Anthony was great. Very respectful, didn't leave a message, explained what he was doing and why. Very knowledgeable. He's a keeper!
Casey F, Magnolia, DE
Awesome
Very informative, courteous, respectful to his customers and very knowledgeable
Cynthia C, Dover, DE
Excellant Job
Great service. Prompt arrival. Very professional, A credit to your organization.
Craig S, Houston, DE
Excellent experience
Thank you for the great service. Quick and efficient and got me back up and running.
Shannon R, Smyrna, DE
Helpful
Great customer service. Quickly resolve of my issues and questions.
Meisis D, Townsend, DE
Competent Tech
Tony examined our refrigerator, which we thought had shorted out (because it stopped running) and determined that all was well with the appliance. We later learned that the problem was with one of our GFI receptacles.
Karl K, Dover, DE
