3610 Torrance Boulevard Reviews
Showing most recent reviews from verified customers of Sears Home Services
Washer
Great guy knows what he is doing. Takes good care of his work area.
Richard B, Torrance, CA
OUTSTANDING!!!
Maurice's service was exemplary! I feel he went far beyond in tracing down the problem with my ice maker and correcting the problem. He was very pleasant and knowledgeable and worked very hard to solve my problem!
Charles T, Hawthorne, CA
AC Not Cooling
Enrique was great. Diagnosed the issue and made the fix. Professional and thorough.
Adam L, San Pedro, CA
Technician
The technician was friendly and explained everything he was going to do.
Joanne T, Redondo Beach, CA
Jose
Jose knows his appliances! Jose gave me vital info on how to care for my older appliances. He allowed me to look over his shoulder and ask questions. He took his time on each appliance making sure he did a thorough job! Oh yes, he cleaned the work area so well it's as if he had not been there. I am so pleased with Jose's work ethic and professionalism. I give Jose an A+😊
Brenda D, Gardena, CA
This is what customer service is all about…
I have hated having Sears service our appliances. Their customer service has been horrendous and the technicians are totally incompetent. Until I met Morrise. When you think of a kind, responsible, above and beyond kind of guy - Morrise is that person. He is simple incredible. He not only fixed our issue but took it upon himself to make sure that we were on his route and he could see the job to completion. If only every company could have a Morrise. Thank you for giving us hope that Sears actually has amazing people. Morrise, you truly are the best!
Joshua K, Torrance, CA
Pump repair in my Whirlpool Washer
Isaac is a genius. He diagnosed the problem very quickly and got right to work. Was going to order a new water pump, which would have taken time to order, and wait for it to be sent to me, then set up an appointment and inconvenience 4 people who use this one washer, and so, he checked his van, and he had the pump! Yay, he is a Superman, very very nice and knowledgeable. He made my day! Thank you Sears Home Services, and especially Isaac. Sharon Marshall, San Pedro
Sharons M, San Pedro, CA
Excellent service.
Jose was very thorough and professional. He accurately diagnosed the problem, made the necessary repairs and neatly closed out the job. He was very friendly and explained each step he was taking. Highly recommend him.
Gary M, Redondo Beach, CA
Very good!!
Wendell was fast and professional, great service for our washing machine
Debbie, Palos Verdes Peninsu, CA
Excellent, listen and tested machine before he left
With Jose 5 stars, listen, clean area, excellent does the job
Delores J, Lomita, CA
