4015 Capitola Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Knowledgeable
Fred and his co-worker Adam were very professional yet friendly. They quickly assessed the issue with my oven and presented various options to consider
Marcie D, Santa Cruz, CA
good job
Fidel was pleasant and did a good job. Your email system and phone service organization is a minus 10. Whoever set up the phone and email system did a terrible job The phone and email system is confusing and inefficient. I will not renew my policy due to it.
Charlie S, Aptos, CA
Washer machine
He was very professional and he got the job done.
Isabel J, Watsonville, CA
Fast and Efficient
Fidel was very helpful. He fixed ice machine quickly. Took him 15 minutes at most.
Mike B, Aptos, CA
Job well done
Fidel was on time, performed the repair. Great job. Thank you!
Martin A, Aptos, CA
Very satisfied!
Fidel was great! He quickly discovered the problem with my refrigerator and fixed it. He was professional, friendly and very familiar with my Sears' Kenmore product and how to repair it correctly.
Mark F, Aptos, CA
Teddy solved the problem
He knows how the icemaker works and he got it working again. Thank you, Teddy.
Deborah, La Selva Bch, CA
Dishwasher repair
Mike, was in and out and finished installing a water pump in my dishwasher as well as some other small items and now it runs like new. I also know how to clean the filters and how to make the dishwasher run efficiently and what to use to clean the insides as well. I'd give Mike a Gold Star he is the very best in the business.
Ronald N, Watsonville, CA
Great
Had to wait 4 hours, but Jorge fixed the problem in less than 30 seconds. Knew he would n was plugged in, if that what ur thinking 😝
Barbarra G, Santa Cruz, CA
Dryer Repair.
Jorge arrived on time and greeted himself at my garage entrance with kindness. He assured he would do his best in troubleshooting and repairing my gas dryer. I left him do his thing. He called me over to the laundry room and told me the issue and repair cost. He had the part on his truck and completed the fix and completely cleaned the entire inside of the dryer. There was a lot of stray lint everywhere inside. Great job. Jorge verified the fix with me and was able to pay over my phone. Nice. The entire fix and clean all was accomplished in an hour. 5 Star rating goes out to Jorge.
Steve T, Santa Cruz, CA
