2180 Tully Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Professional
Thank you for having a personal like Lorenzo very friendly and professional
Jose R, San Jose, CA
Excellent service!👏🏼👏🏼👏🏼
Lorenzo was awesome! I'll be sure to request him next time! I need my Sears washer and dryer serviced 😊
Carmen Walker, San Jose, CA
icemaker repair
He came in and fixed it quickly, was coordial, and did not leave a mess
Scott B, San Jose, CA
Friendly and knowledgeable
Great customer skills and friendly. Appreciate his informative skills provided
Monica R, San Jose, CA
Owner
Gary Excellent; but I am awaiting Sears' response when they will replace my water heater
Robert K, Livermore, CA
Service tech was great but the whole experience was absolute
I will never recommend this company to anyone and will actively steer people away from using a&e. The whole process was awful. Our appointments were cancelled 8 times. That is ridiculous and completely inconsiderate of peoples time. There is no way to speak with anyone except if they call you, and half the time they seem to have incorrect information. Literally the worst experience I've had with a repair service in my life. That being said, the repair techs were great. Friendly and got the job done quickly. Not sure why we needed over 8 visits and rescheduling to accomplish this.
Laura L, San Jose, CA
Maintenance service
Courteous and he shared with me good information about my VAC
Manuel G, Santa Clara, CA
Good service
Prompt service and did a good job at fixing our dishwasher.
Aditya K, San Jose, CA
A/C repair
Bassi's did a good job finding and replacing the defective part. Hopefully, this is the only problem. Also gave me pointer what to look for if the problem comes back.
Baldev G, Milpitas, CA
Servic on GE washer
Excellent service, resolved the problem and remained until the washer completed successfully.
Mary C, San Jose, CA
