310 Carolina St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Outstanding
Very professional and identified the solution within 5 minutes and fixed our oven. We highly recommended working with Anthony.
Dana, San Francisco, CA
EXCELLENT
Kevin was just wonderful he did a great job, was very careful in moving out my refrigerator and getting it fixed. Very Happy
Josie M, San Mateo, CA
Profesional
Jimmy was great, very professional
Rodolfo E, San Francisco, CA
Very good technician
He knew what he is doing to fix my washer. Great Job!
Henry V, San Francisco, CA
Good tech
We are pleased with the work done by Enrique. We have yet to confirm that our problem was fixed. It took us 2 1/2 months to get the parts and a tech out to address our problem.
Mark C, Belvedere Tiburon, CA
Fast and efficient
He was personable and professional, and did what he needed to do in a reasonable amount of time.
Janet S, Oakland, CA
On time and efficient
He did a good job. Still a little leak but he explained what the problem was to me so I think I can fix it w/o having someone to come in again
Mio N, San Francisco, CA
On time and Provided Simple Diagnostic Service
He was very pleasant. He called for additional service tech ( with a lil more experience) and he too was pleasant and knowledgeable in assisting him. Explaining services: protocols, machine testing and billing codes. There actually wasn't nothing wrong with my machine they said… they ran a couple test cycles. Said it seem to be a plumbing issue. In and Out in less than 30 mins: Diagnosis & Service Charge.
Aisha, San Francisco, CA
still broken
the technician should get 5 stars but the machine is still broken. He said it was too much foam, and so we put the laundry through the rinse and spin cycle, I did it again after he left and when the machine stopped there was still water in it and the towels are super wet. The machine is not working...it is broken, there is still water in the machine and the cycle is over
Robert D, San Francisco, CA
Strap is fine, Sears has been awful
Ostap seems fine but he had to order more parts because the person before him did not diagnose the issues correctly , we have not had access to our washer since February! We are super frustrated with Sears , I have set appointments and no one shows! It has been so disappointing and so difficult
Robert D, San Francisco, CA
