1601 Arden Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Awesome!
Conrad was very informative, friendly, timely and responsive. He even shared maintenance tips.
Raychelle M, Sacramento, CA
Kind, Expert Knowledge, Thorough!
Ron gave A+++ service, wow! He was very clear, respectful, and helped me understand pieces of servicing that I was not aware of. You rock, Ron!
Angelica, Woodland, CA
Great experience from a great technician
Adam was on time and solved our A/C issue promptly. He is professional and knowledgeable. He replaced the broken capacitor and gave some maintenance advise on the system. Great employee. 5 star service!
Dan F, West Sacramento, CA
Awesome service
Xer was awesome! It's extremely hot today …111 degrees. He made sure my washer was working properly before he left and kept me updated as to his arrival time !
Cheryl S, Sacramento, CA
Water Heater Repair
Great service and through explanationof the issues. Thank you Robert!
Eric K, Davis, CA
Microwave
The technician was nice and courteous, very knowledge. He completed the job in a timely manner.
Gloria M, Sacramento, CA
Great, thanks!
He was very efficient and polite. We appreciate the help.
Rebecca L, Sacramento, CA
Professional Service
Conrad informed me of his arrival time for the scheduled service on our refrigerator and arrived promptly. He was thorough and exacting in resolving the presenting problem. I enthusiastically recommend Conrad as courteous and qualified service technician.
Sumner B, Sacramento, CA
Kitchen Aid Ice maker
Taj was on time and diagnosed all issues with my Kitchen Aid refrigerator.
Lucinda B, Sacramento, CA
service call feedback
I think you need to revamp your whole interactive web interface. I was totally frustrated with the limited ability to communicate what I wanted to communicate, and with the repetitive emails from 'the system'. I almost cancelled, thinking any company that has such a messed up system likely doesen't care abour customer service. Then I decided to ride it out see if the technician's visit changed my mind. It did, he was great. But, I wouldn't wish your online system on anyone. You get a one star, Mohammad gets 5.
Gary W, Woodland, CA
