13007 Sherman Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Washer check
Came in and explained steps Asked me to remove clothing Informed me if the problems Apologized for it being software vs hardware Gave estimate. We declined.
Jeffrey & Bevanne, Sherman Oaks, CA
Dryer service
Francisco is very knowledgable, polite, extremely clean and organized. His service was outstanding and his customer service was exceptional.
Satik Y, N Hollywood, CA
Repair of ice maker.
Please change the name from Angelo Luongo to Renee Luongo. Angelo has past away. He was very knowledgeable.
Renee Luongo, North Hills, CA
Juan was on time.
Fixed problem in timely manner. Went to use dryer, it happned again, door will not stay shut. Had to call again. Thanks
Michela A, Arleta, CA
Service job
Juan's is the best! Always takes care of the job.
Gloria B, Beverly Hills, CA
Ken more clothes washer repair.
Juan was very professional and very knowledgeable identifying the problem. Due to the age of the washer, he had to order the part which only took a few days to arrive. He returned when he said and replaced the worn out part in record time. He didn't waste a minute.
Sharon A/Virginia White, Valley Village, CA
Very professional
Amazing very clean excellent Techniccion we want to see him again Hi knows what hi is exactly doing Thank you for your service
Maria A, North Hills, CA
Home Repair visit
COMMUNICATION is key, and Sears does this best. Because we 'talk' before the visit, they had the right part in the truck. ON TIME, knowledgeable, fixed right. Home Service is a dying skill/service. That's why we appreciate SEARS so much.
Donna N, Beverly Hills, CA
Fridge
Jose was great!! Got here early, was quick and seemed to know what he was doing.
Maria N, San Fernando, CA
Super nice and personable technician!
Michael was great! He called to say he'd be late and that was much appreciated!
Rebecca Y, Los Angeles, CA