13007 Sherman Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Highest category specialist in his work
Highest category specialist in his work
Mkrtich T, Van Nuys, CA
Great Job!
Fast and efficient he also clean up after himself. Wish all the techs Sears had were like him.
Sylvia A, Arleta, CA
Excellent
Kind, knowledgeable, and committed to doing the repair thoroughly! Great job
Sara U, Sherman Oaks, CA
HVAC Issue
Christopher was great. He expained everything to me, and I was relieved that there was nothing major.
Robin G, Studio City, CA
Bad refrigerator
Ovid was helpful in explaining the problem and giving me options. he educated me in refrigerators.
Patricia M, N Hollywood, CA
Bruce's repair visit
Bruce was great. Unfortunately, through no fault of his own, he had a hard time connecting with the Sears service. the Sears service number was the automated system and was difficult to reach a live person to explain that a certified GE repair person would need to come out and inspect the dishwasher. Sears repairs do not have laptops to install software updates for the computer programmed appliances.
Jo-anne N, Encino, CA
Great srrvice
Juan was very personal and explained everything to us and kind
Trinidad P, Arleta, CA
Great service and work
Very quick and efficient - did a great job with the work.
Kelvin K, Van Nuys, CA
Chris service
Good guy. Informative. Took time to answer all questions. Nice personality
Adoni M, Van Nuys, CA
Technician that came was on time and fixed dryer quickly th
This attempt to have dryer repaired lasted 2 weeks. Called Sunday was given appt mon, man came fixed. Dryer still did not work. Tues man came ordered 3 parts, 2 parts came Wed. I tried to call and get man to come sooner syd wed.nxt week. Ok. Then phone hung up on me. Got 3rd part ,tried to call phone hung up on me. We waited all day.for man to come on Wed never came. Tried to call several times kept getting hung up on. Finally my son used his phone and got thru made appt for Thurs. Man Finally came Hurrah!!Sears needs more live phone people we are seniors and do not have computer???? Help. M Armstrong.
Michela A, Arleta, CA
