6000 Mowry Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Louis B
Repair person "Sloan" was on time. I was in the front yard pulling weeds, and he called and walked up to me and gave his name. He followed me into the house and looked over the stove which we had pulled out part way. We explained that we smelled gas while trying to cook dinner, and he then checked all the burners, then got out his collection of thin wires and cleaned out all the vertical gas tubes in each burner. That made the burners work MUCH better. He then tried the oven, but it never came on, so he took out the oven bottom and tried to lite the burner. The igniter on the bottom of the oven came on, but the oven never sensed it and so no gas came out. For $800 we could get that oven burner replaced, but the cost of a new stove would be about that much so we said no. So we thanked him and paid for the visit and said goodbye. Nice guy.
Customer service response - Thank you for your detailed review, Louis! We're glad to hear that Sloan was punctual and thorough in addressing the issues with your stove and burners.
Sears Home Services on May 29, 2025
Ann N
The technician was professional yet friendly, explained everything, clearly knew what he was doing and worked quickly.
Customer service response - Thank you for your review, Ann! We're pleased to hear our technician was professional, friendly, and efficient in explaining and completing the work.
Sears Home Services on May 28, 2025
Thomas S
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 22, 2025
Diane M
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 13, 2025
Gaurav N
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 09, 2025
Richard B
Agent is very informative and quick to diagnose problem. Explained what he was doing and why, he also answered my questions. Sears has a good worker.
Customer service response - Thank you for your review, Richard! We're pleased to hear our agent was informative and quick in diagnosing the problem while answering your questions.
Sears Home Services on May 04, 2025
Henrick K
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 04, 2025
George M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on April 20, 2025
Larry C
great experience, Sloan arrived during appt window, friendly, professional, diagnosed the issue and recommended solution
Customer service response - Thank you for your review, Larry! We're happy to hear that Sloan provided a friendly and professional service while diagnosing and recommending a solution.
Sears Home Services on April 13, 2025
Stacy K
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 10, 2025
