5900 Sunrise Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Logan's Review
Super kind and professional. Was very quick to get back with the part in the same day. I wish I could request this technician every visit in the future. He's awesome!
Brent Blaesi, Fair Oaks, CA
Refrigerator
Mohammad was fantastic to work with. He gave me new information about my refrigerator and answered questions about my range. I would recommend him to anyone needing help!
Julie T, Antelope, CA
Great service!
Technician was very nice and fixed the issue fast! Got our washer up and running within 20 minutes.
Mickey M, Ione, CA
Great guy
Technician was very knowledgeable and went the extra mile to get parts installed and washer back in service today Much appreciated
Stephen S, Volcano, CA
Mohammad
He was very nice and courteous. Had my dishwasher running great when he left.
Roxanna O, Citrus Heights, CA
Great Job!
Very responsive and professional. Would gladly work with him again. Great job Justice.
Dave S, Folsom, CA
Great, friendly service
Russell was incredibly friendly and informative as to what was going on with our broken dryer, which he quickly repaired and cleaned it up for us. Very grateful for him!
Blaine W, Carmichael, CA
Adam
Adam is great. Has been to the here many times and always does a good job. Do not like SEARS ever since they have switch over to Sinch Home Warranty now. Company is not the same and their customer service is quite sad now. After being a long term customer, I will not be renewing either of my multiple contracts with them due to the poor service I have received in the past. I will continue to pursue my case with them regarding my AC replacement that they failed to reimburse me for after following their instructions to a tee, but once job was completed informing me that they were not going to reimburse for the job. To this day I have not received any money back from this company as a reimbursement to what I paid out for this job. So many months later and almost 10K out of my pocket, at is now time to move on to another company that hopefully treats me better and follows through with what they say.
Michael D, Rancho Cordova, CA
Refrigerator service
I wish I could give Mohammad more than 5 stars. Not only was he, efficient and professional in his work, but throughout his service call, his demeanor was pleasant, attentive and patient with all my little, old lady questions.
Marianne G, El Dorado Hills, CA
Excellent Technician
Mohammed worked to success. He quickly identified the problem and resolved it. He arrived early. He showed me what he did, why my equipment failed and what to look for. He was friendly and organized.
Chris F, Folsom, CA
