5900 Sunrise Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (418 reviews)
Washer determination and dryer servicing
February 18, 2025
Overall rating

Logan did a great job, at all times with a smile. Answered all my questions , very knowledgeable and easy to talk to. Made offers of other services, unfortunately at this time I am unable to do.

Karen F, Orangevale, CA

Excellent experience!
February 18, 2025
Overall rating

Conrad announced he was on his way and arrived as promised. Answered all our questions and provided options for next steps. Since our appliance was clearly broken, it was not able to be repaired. We appreciated his patience with questions about the washed and how it happens. Excellent representation of your service.

Michael O, El Dorado Hills, CA

Heater
February 18, 2025
Overall rating

Great experience. I felt he was honest and trustworthy and did a great job.!

Marsha G, Carmichael, CA

Washing machine repair
February 17, 2025
Overall rating

The repair man was professional, knowledgable, and courteous. Also very nice.

Kathleen B, Citrus Hts, CA

Great Customer Service!
February 17, 2025
Overall rating

Mohammad was able to diagnose the issue with our washer after the last technician told us it was fine. He problem solved to make sure our washer was in working condition before leaving even when it looked like it would be a difficult task. Our washer is finally fixed! Thank you!

Bliss Day, Fair Oaks, CA

Great customer service!
February 14, 2025
Overall rating

Conrad was very thorough explaining exactly what was wrong, ordering the parts and coming back to install them.

Sherrie L, Cameron Park, CA

Service by Conrad
February 14, 2025
Overall rating

Excellent service. Nice guy. Very helpful when making a decision about our appliances.

Jack K, Cameron Park, CA

Heater repair
February 13, 2025
Overall rating

Adam was professional and asked us if we had any questions once repair was completed.

Michael M, Folsom, CA

Adam and his helper are my hero's!
February 13, 2025
Overall rating

After several visits from other techs, they finally figured out what was wrong with my double oven and fixed it! Thank you Adam!

Francis M, Rancho Murieta, CA

Service call
February 10, 2025
Overall rating

He explained everything as he was doing it. He was very kind and courteous.πŸ‘πŸΌπŸ˜Š

Paul W/Nancy W, Rncho Cordova, CA

Average Rating: 4.6/5 (418 reviews)
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