1982 E 20Th St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Refrigerator is A OK
Miguel was right on time, carefully checked for the problem, & gave a very accurate & thorough estimate. He was polite, efficient & professional. I am totally pleased with the repair.
Marilyn C, Corning, CA
AmaIng customer service
The work he did for our washer was complicated but he did not give up. He did what was necessary and we could see that he takes pride in his work. He was very professional and kind. He was also very thorough. Just amazing customer service.
Isidro H, Corning, CA
Repair Dryer/ Maintenance check on Washer & Dryer
Paulus was very informative. He took time to explain the issues. The parts will be in soon, we scheduled the next appointment for him to replace .
Debra B,, Chico, CA
Thrower Family Fridge Maintenance
Robert provided excellent service and maintenance on our appliance this morning. He was able to access the situation and let us know about follow up on our end.
Ronnie T, Gerber, CA
Service done on washer
Best customer service. He was very nice and let me know what was happening.
Patricia P, Orland, CA
Tech review
Miguel was very polite and professional and knowledgable. I liked working with him.
Angelique C, Chico, CA
Repairs
The repair guy was knowledgeable and very polite. He did get to the home after 5pm.
Geraldine D, Orland, CA
Microwave
My problem was not fixed I need it fixed I'm very disappointed that it was not fixed :(
Rohit B, Corning, CA
Disappointed and did call in to try and trouble shoot proble
Aaron was a very nice guy. However, it was 119 for service and 50 for cleaning. He did clean the compresser and we moved the fridge out a few more inches for circulation. One concern is as he messed with the ice maker, we told him it was working well enough to freeze and drop ice manually, but he did something to it and now it will not even freeze the ice. I called in and some guy tried to help me fix it, but it did not work. So disappointed in a 3300 humdred dollar fridge that is only three years old. Tired of sears and other companies trying to sell their warrenties and putting their technicians up to it too. Frustrating.
Lisa W, Chico, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on July 25, 2024
Samsung
My washer is not fixed. It is doing the same thing 4C
Nedra D, Paradise, CA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on January 27, 2024
