111 E Magnolia Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Freezer motor check
No comment's thank you
Elva L, Burbank, CA
Repair techs
Nothing wrong with the techs just too many parts have been installed with not very good results. Guess they will just keep installing with less than stellar results. Useless. I have been without a refrigerator for over two months I foresee no positive results
Frank S, Burbank, CA
ge refrigerator
extremely unhappy with your company. 3 different technicians have come out to fix my refrigerator/freezer and it is still not fixed. the temperature on the outside of the door is the problem and for some reason they are not ordering that part. instead of 0-37 it is 4=40 or 2-62 im afraid i will lose more of my food.
Ann M, Burbank, CA
Diagnostic
Didn't feel confident in his diagnosis and recommended buying a new LG washer
Marie, CA
Water leak in freezer
Been out two times back to back. Hours later still leaking. Third appointment canceled by Sears till next day. Have no water cold in kitchen including my water filter for 4 days buying water to cook with and drink. Hope third time they fix the problem.
Mark P, Tujunga, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on September 16, 2024
Didn't diagnosis the issue.
Hard to give a good review when the technician didn't do anything.
Jason Z, Los Angeles, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 27, 2024
terrible do not use sears for anything
I have been lied to repeatedly about the services performed for my appliance. I originally called in May to have my leaking washer looked at. We have waited for a technician to come and repair it. They have told us that they are going to ship the parts. They never arrived. When I called back they said they got lost, they sent another tech. Then they said it couldn't be fixed. Now I is almost November, it's still leaking and I was told they are waiting for a replacement. Of course, someone slipped on the water from the machine they "fixed". Over the phone they say someone is coming and no one ever comes? I just don't get it. One time I called and they told me they fixed it!? No one at our place saw a technician come in? I will never buy anything from Sears and definitely not their warranty that they stole my money. Today I called and they tell me my case is denied, they can't talk to me anymore.
Rainbow, Burbank, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on October 25, 2024
Still not fixed
Been out 4 times replaced ice maker water valve still leaking icing up bottom of freezer cabinet and leaking onto floor.
Mark P, Tujunga, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on September 27, 2024
Refrigerator repair leaking no ice
Been here 3 times still not fixed. Do know what to do.
Mark P, Tujunga, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on September 18, 2024
Dryer repair
Dryer still doesn't work
Thom D, West Hollywood, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 02, 2024
