3001 Ming Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Epec failure.
After 4 weeks final installation had no effect. Who can survive 4 weeks without a refrigerator?
Bill S, Frazier Park, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on March 16, 2024
Washer
He was prompt and courteous. Unfortunately, as soon as he left, I tried to wash a blanket and it continued to do the same thing that it did previously. I need him to come back out
Gabriela B, Maricopa, CA
Customer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on February 06, 2024
Disappointed
I've been struggling with my ac being fixed for about a month. The answer I receive is "I don't know what's wrong with it." "I will just glue it." Came out twice and glued it twice. Does that sound right to you? Ya well me either.
Erika C, Bakersfield, CA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.
Sears Home Services on September 23, 2023
Showed up unscheduled when I was not home!
Not sure why they took it upon themselves to show up at my house before 8 AM on a Saturday. I was not home and my guest let them in unknowingly. My problem is not fixed and no one calls me back to resolve the issue!
Lori Collins, Bakersfield, CA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 11, 2023
Disappointing
Seems that Sears is working with the home insurances little by little, giving wrong diagnosis depending on what they got pre-approved. I am nos quite sure if this is a Sears issue or I forced, but with certainty they don't care leaving home owner with the same or even worst condition. Taking weeks to solve a claim.
Omar D, Bakersfield, CA
Customer service response - We are sorry to hear you did not have the service experience expected.We will share your experience with our service team.
Sears Home Services on August 02, 2023
unsatisfactory work
The tech did not fix the problem. My A/C works EXACTLY as it did before he arrived. The house is not cooling properly.
Norma S, Bakersfield, CA
Customer service response - We are sorry to hear you did not have the service experience expected.We will share your experience with our service team.
Sears Home Services on August 01, 2023
He wasn't able to determine that it was a fuse that was the
He was nice and polite but was not able to figure out what was wrong.
Marcia C, Bakersfield, CA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on July 28, 2023
