5950 E Broadway Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Mr. Michael is a great technician but he lacks people skills
He went to work right away and got the washer fixed in only one hour but he lacks people skills! He was late and I called several times to see if he was going to be able to come and he got mad at me! He knew the trouble I had to get my stuff fixed!
Annette B, Tucson, AZ
Good job
Dan was able to get the repair done quickly but it would have been nice if he had cleaned up after himself. I have been trying to get my microwave fixed since August and other technicians at my house cleaned up after themselves.
Ann, Green Valley, AZ
Good job. Very helpful
Good job
Thomas F, Tucson, AZ
Quick and simple
James was very professional and educated me on how this works. This microwave is from 1991 so very old stated it has some bad spots inside. I was concerned about RADS. And safety. Thank you
Darrin M, Tucson, AZ
Can buy a new stove for what Sears charges for labor!
Michael P was awesome. Labor and parts cost outrageous.
David Z, Tucson, AZ
Sears Service Review
Original appointment scheduled for Monday, center called saying needed to reschedule for following day, however the appointment was actually rescheduled for Thursday instead. This location is in a desert with temperatures constantly over 100 degrees, so no AC is a real problem. Tried to call back to stress the urgency but no matter what number I used a real person could not be reached. No complaints with the Technician himself, but the Sears company service was extremely disappointing and unfortunate.
Cameron C, Vail, AZ
Works fast
James arrived when expected. He seemed more interested in getting the job done than getting it right though the oven he worked on does work.
Howard S, Tucson, AZ
Service
Dario was great! But he left the old door and I have no way to dispose of it and the glue he put on the suction came off already? Could someone please contact me. But Dario was great
Irma S, Vail, AZ
Refrigerator
Not consistent with checking all of refrigerator. Didn't check freezer for frost.
Veronica B, Tucson, AZ
Repair
He was scheduled to do the work since April 4th. Was scheduled on May 16, May 23rd, no show. Warranty replaced refrigerator. So we notified Sears to cancel appointment. Tech shows up. What a lousy run business. Doesn't show twice than shows after canceling. Can't say enough bad about your company.
Silvia B, Sahuarita, AZ
