3930 Mccain Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Poor service
I have seen a repair man since September!!! The job has not been completed as promised!!! I have been lied to on SEVERAL OCCASIONS
Melva T, Pine Bluff, AR
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on October 17, 2023
service
Mr. Daryl did not show up for appointment. He was here on August 17 to repair my oven. He told me that he would have to order parts. Then he reported no problem found, my oven won't work and I smell gas when I try to use it. THAT IS A PROBLEM!!! On today's visit he reported comleted, how can it be completed, when he didn't show?
Glynda A, Little Rock, AR
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on September 13, 2023
Undetermined
Repairman was on time, knew his stuff. Ice maker was frozen up. He got that fixed but said he couldn't test further. It still does not work. Please advise.
Robert C, N Little Rock, AR
Customer service response - Hi Robert, Thank you for taking the time to provide us with your rating and review. We are sorry to hear you have not had a good experience with us. If you would please message us with the name, address, and phone number that is associated with this issue please email us at [email protected] and we will be able to see how we can help out. Please reference this review in your message, thank you.
Sears Home Services on August 21, 2023
cooktop
Daryl showed up on time and was very courteous. However, because there was no model number on the older GE cooktop he couldn't do anything or fix it.
Robert Z, Pine Bluff, AR
Customer service response - Hi Robert, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members. If you would like us to look into your situation further, Please email us at [email protected] and will share your experience with our Service team.
Sears Home Services on August 19, 2023
Dishwasher repair
No happy. My wife saw him come down driveway and he never can to house. Tried to call him but he will not answer. I missed his call because I was sleeping. Hw never called the alternate phone number
Victor M, Star City, AR
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on August 18, 2023
