5111 Rogers Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Not satisfied
Choice warranty said he diagnosed our LC refrigerator reason for water and ice not dispensing had valve problem but that's not what he told us so we tried to call and text him. He did not once attempt to return any of the messages we left him. He never did any repair or updated us on what we needed to do and left us in the dark to confirm what really was broken.
Anita T, Van Buren, AR
Customer service response - Dear Anita thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on November 03, 2023
No one show up
I am very disappointed I waited all day and no one came. I have a brand new cook stove and I can't use it! What must I do to get my oven fixed? Please help me with this issue.
Tom N, New Blaine, AR
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on September 23, 2023
Refrigerator
Disappointed in parts not ordered yet. Another wasted day just to tell me that. Poor communication. 2 weeks and still not fixed
Brenda P, Fort Smith, AR
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist.Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected] .
Sears Home Services on July 31, 2023
