635 Skyland Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Lorraine M
David P. was on time and thorough when explaining the diagnosis of my freezer. He was able to resolve the issue the same day. David provided excellent customer service. Thank you David P.
Customer service response - Thank you for your review, Lorraine! We're glad to hear David P. provided thorough and excellent customer service, resolving your freezer issue the same day.
Sears Home Services on November 13, 2024
Lucia D
Scott O’Brien was great and we’d rely on him again in a heartbeat. My wife and I must say, however, the service over the phone (not Scott) was highly disorganized. We had all the parts we needed to repair our refrigerator weeks ago, but we were assured by operators that a third package was still being processed. This was highly inconvenient and shook our confidence in purchasing an LG product in the future.
Customer service response - Thank you for your feedback, Lucia. We're glad to hear Scott provided excellent service, and we apologize for the inconvenience caused by the phone service.
Sears Home Services on October 06, 2024
Roberto R
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 03, 2024
Fletcher L
Very polite and professional
Customer service response - Thank you for your kind words about our polite and professional service. We're delighted to hear you had a positive experience with us.
Sears Home Services on September 24, 2024
Venus W
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 07, 2024
Dennis T
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 19, 2024
tyrone W
Very professional and friendly
Customer service response - Thank you for acknowledging our professionalism and friendliness. We're thrilled to hear you had a great experience.
Sears Home Services on July 17, 2024
paula N
Very professional. Very knowledgeable. Great customer service.
Customer service response - Thank you for recognizing our professionalism, knowledge, and customer service. We're glad we could meet your expectations!
Sears Home Services on July 07, 2024
Rosemary K
My name is Rosemary Klein. Please remove the name Beaman from this phone number. Scott O’Brien was on time and quickly diagnosed the problem.
Customer service response - Thank you for letting us know, Rosemary. We'll make sure to correct the phone number issue, and we're glad Scott was able to assist you efficiently.
Sears Home Services on June 26, 2024
brenda M
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 03, 2024
