635 Skyland Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Laurel Brown
The service was good... However the texts I'm receiving are not addressing my name correctly! My name is LAUREL BROWN not Laura Carpenter. Please correct this oversight! Thank you
Customer service response - Thank you for your feedback, Laurel. We'll ensure your name is corrected in our records, and we're glad to hear you were satisfied with the service.
Sears Home Services on March 27, 2025
Queen Tubbs
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 27, 2025
Kenny B.
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 13, 2025
Terrence E. Cade
This Gentle is truly a professional, came right in diagnosis the problem and had it repaired quickly. Also tested the appliance and cleaned up. Great will call on Sears and him again.
Customer service response - Thank you for your review, Terrence! We're glad to hear our technician provided professional and efficient service, and we look forward to assisting you again.
Sears Home Services on January 14, 2025
Chandra Duncan
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 16, 2024
Emory Martin
Michael was great, very personable and fixed my dryer within 20 minutes.
Customer service response - Thank you for your review, Emory! We're glad to hear Michael provided personable service and efficiently fixed your dryer.
Sears Home Services on December 03, 2024
Lorraine “Mightyisis” M
David P. was on time and thorough when explaining the diagnosis of my freezer. He was able to resolve the issue the same day. David provided excellent customer service. Thank you David P.
Customer service response - Thank you for your review, Lorraine! We're glad to hear David P. provided thorough and excellent customer service, resolving your freezer issue the same day.
Sears Home Services on November 13, 2024
Lucia Duggins
Scott O’Brien was great and we’d rely on him again in a heartbeat. My wife and I must say, however, the service over the phone (not Scott) was highly disorganized. We had all the parts we needed to repair our refrigerator weeks ago, but we were assured by operators that a third package was still being processed. This was highly inconvenient and shook our confidence in purchasing an LG product in the future.
Customer service response - Thank you for your feedback, Lucia. We're glad to hear Scott provided excellent service, and we apologize for the inconvenience caused by the phone service.
Sears Home Services on October 06, 2024
Roberto Ramirez
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 03, 2024
Fletcher Long
Very polite and professional
Customer service response - Thank you for your kind words about our polite and professional service. We're delighted to hear you had a positive experience with us.
Sears Home Services on September 24, 2024
