2185 Reeves St. Reviews
Showing most recent reviews from verified customers of Sears Home Services
Washer repair
Sorriest service I have ever seen. Took about a month to get enough parts to repair machine, two tech., a bottle of localite and machine still broke. Took 3 trips . 1st tech didn't know what he was doing and second about same. 2nd tech didn't care is going to another job. Sear's service a great disappointment.
Terry W, Midland City, AL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on November 11, 2024
Kitchen Aid oven repair
Jesse was quick and knowledgeable. I'm very pleased with the service he provided. He would use him again.
Jane P, Geneva, AL
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on July 30, 2024
She ain't even a 0
She smell just like a cigarette and left a scent in my laundry room she told me the government had a cut back on water that was why my washing machine wouldn't fill up on a extra large load my honest opinion she is a quack she will never be aloud back in my house
Lisa adams, Georgiana, AL
Customer service response - We love 5-star ratings! Thanks for choosing Sears
Sears Home Services on October 07, 2023
AC Unit repair
I was not pleased with the service because I expected the technician to at least look in the attic to see the source of the problem. He didn't even have the equipment needed to conduct a thorough inspection on the AC problem. I paid for a job that was not completed and feel I should be reimbursed. I paid for a real inspection in which the AC unit and they actually investigated and inspected the attic to see the source of the problem. I would be embarrassed to get paid for a job I did not complete. Totally disappointed in the service and lack there of the technician that was sent to my home.
Ellie V, Enterprise, AL
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 18, 2023
