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  1. Repair
  2. Whirlpool
  3. Whirlpool Freezer
  4. Freezer not cooling

Whirlpool freezer not cooling

Common reasons your Whirlpool freezer is not cooling

The most common reasons your Whirlpool freezer is not cooling are a failed compressor, malfunctioning electronic control board or a bad evaporator.

  • 61%

    61% of the time it's the
    Compressor

  • 11%

    11% of the time it's the
    Electronic Control Board

  • 7%

    7% of the time it's the
    Evaporator

  • 21%

    21% of the time it's the
    Something else

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    Most common repairs needed to fix a Whirlpool freezer

    Compressor Replacement

    When your freezer is not cooling, a failed compressor could be causing the problem. The function of a freezer compressor is to compress and pump the refrigerant gas that flows through the sealed system, which in turns absorbs and removes heat from the inside of the freezer, keeping it cool. When the compressor fails, the freezer won’t cool at all. Because the EPA regulates the handling and disposal of all refrigerants, you’ll need to have a certified service technician perform the repair. Schedule service through Sears Home Services and we’ll send a certified technician to your home to fix your freezer.


    Electronic Control Board Replacement

    When your freezer is not cooling, a malfunctioning electronic control board could be causing the problem. The electronic control board receives signals from various sensors to monitor the temperature inside the freezer. Using the information it receives from these sensors, the board starts or stops the compressor, fans, defrost cycle and other components. A bad internal relay or corrupted internal logic on the circuit board can prevent the electronic control board from sending electric current to the compressor for cooling. When your freezer isn’t cooling, schedule service through Sears Home Services. Our technician will visit your home and fix the cooling problem in your freezer.

    Evaporator Replacement

    When your freezer is not cooling, a bad evaporator can be causing the problem. The evaporator cools the air inside the freezer. When the evaporator leaks all of the refrigerant out of the sealed system, the freezer won’t cool at all. Replacing the evaporator involves recovering and recharging the refrigerant in the sealed system. Because the EPA regulates the handling and disposal of all refrigerants, a certified service technician is required to perform the repair. When your freezer won’t cool at all, have a Sears Home Services Technician visit your home and fix the problem.

    What to expect when you experience a Whirlpool freezer not cooling issue

    How is the not cooling problem fixed?

    Correcting most not cooling problems usually involves replacing the compressor, electronic control board or evaporator. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a freezer that is not cooling

    When the freezer is not cooling it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform Whirlpool freezer repair service to identify the root cause and fix the problem. Our technicians are experienced at diagnosing all types of freezer failures.

    What to look out for with a freezer not cooling diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your freezer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.


    Curt C, Mount Carmel, IL

    Happy!

    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!


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    Freezer repair

    Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend


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    Glossary Terms

    A manual defrost freezer is an appliance that needs to be switched off and allowed to thaw periodically to remove accumulated ice, ensuring efficient operation and storage space maximization.

    A furnace door is a crucial component of a home heating system, providing access to the interior of the furnace for maintenance, repairs, and inspections. It helps in maintaining the system's efficiency and safety.

    A furnace fan, also known as a blower, is an integral component of your HVAC system that circulates air throughout your home, ensuring consistent temperature and air quality.

    A furnace flame sensor is a safety device designed to detect the presence of a flame when the furnace is on, ensuring that gas flows only when it is ignited to prevent dangerous gas leaks.

    Additional possible Whirlpool freezer symptoms you may experience

    • Whirlpool freezer won't make ice
    • Whirlpool freezer not working
    • Whirlpool freezer light not working
    • Whirlpool freezer leaking water
    • Whirlpool freezer leaking
    • Whirlpool freezer fan not working
    • Whirlpool freezer door not closing
    • Whirlpool freezer clicking