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  1. Repair
  2. Whirlpool
  3. Whirlpool Freezer
  4. Freezer clicking

Whirlpool freezer clicking

Common reasons your Whirlpool freezer is clicking

The most common reasons your Whirlpool freezer is clicking are a dead ice maker assembly, malfunctioning electronic control board or a bad power supply board.

  • 46%

    46% of the time it's the
    Ice Maker Assembly

  • 41%

    41% of the time it's the
    Electronic Control Board

  • 4%

    4% of the time it's the
    Power Supply Board

  • 9%

    9% of the time it's the
    Something else

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    Most common repairs needed to fix a Whirlpool freezer

    Ice Maker Assembly Replacement

    A bad ice maker assembly can make a clicking sound in the freezer. If an ice cube jams in the ejector arms during the harvest portion of the ice making cycle, the gears that drive the ejector arm will slip and making a clicking sound. The gears often get damaged and the ice maker assembly needs replacing. When you hear a clicking noise coming from the ice maker in your freezer, shut off the ice maker and have a Sears Home Services Technician visit your home and fix the problem.


    Electronic Control Board Replacement

    When you hear clicking sounds coming from your freezer, a malfunctioning electronic control board could be causing the problem. The electronic control board receives signals from various sensors to monitor temperature and conditions inside the freezer. The board sends signals or current to various components in the freezer. A clicking noise could be caused by a faulty electronic control board sending current or signals to a component in error. When you hear abnormal clicking sounds coming from your freezer, have a Sears Home Services Technician visit your home and fix the problem.

    Power Supply Board Replacement

    If the power supply board is bad, the freezer will not power up. The freezer won’t cool and the interior and display lights won’t work. If the freezer is equipped with an electronic door lock, the lock will fail to engage and the door may not close completely. This is because the power supply in a freezer connects the incoming power from your home’s electrical supply to the components inside the freezer. It also sends power from the control board to the freezer. A defective power supply board may also fail to protect the freezer from power surges, potentially causing damage to electronic components like the main control board. If your freezer is not powering up, have a Sears Home Services professional inspect it and replace the power supply board if necessary.

    What to expect when you experience a Whirlpool freezer clicking issue

    How is the clicking problem fixed?

    Correcting most clicking problems usually involves replacing the ice maker assembly, electronic control board or power supply. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a freezer that is clicking

    When the freezer is clicking it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform Whirlpool freezer repair service to identify the root cause and fix the problem. Our technicians are experienced at diagnosing all types of freezer failures.

    What to look out for with a freezer clicking diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your freezer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!


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    Glossary Terms

    A manual defrost freezer is an appliance that needs to be switched off and allowed to thaw periodically to remove accumulated ice, ensuring efficient operation and storage space maximization.

    A furnace condensate pump is a device installed in HVAC systems, particularly high-efficiency furnaces, to collect and automatically remove the water (condensate) produced during the heating process.

    A furnace door is a crucial component of a home heating system, providing access to the interior of the furnace for maintenance, repairs, and inspections. It helps in maintaining the system's efficiency and safety.

    A furnace fan, also known as a blower, is an integral component of your HVAC system that circulates air throughout your home, ensuring consistent temperature and air quality.

    Additional possible Whirlpool freezer symptoms you may experience

    • Whirlpool freezer won't make ice
    • Whirlpool freezer not working
    • Whirlpool freezer not cooling
    • Whirlpool freezer light not working
    • Whirlpool freezer leaking water
    • Whirlpool freezer leaking
    • Whirlpool freezer fan not working
    • Whirlpool freezer door not closing