Whirlpool Dryer not tumbling

Common reasons your Whirlpool Dryer not tumbling

The most common reasons your Whirlpool dryer is not tumbling are a broken drum belt, an inoperative drive motor, or a defective electronic control board.

30% of the time it's the
Drum Belt

24% of the time it's the
Drive Motor

19% of the time it's the
Electronic Control Board

27% of the time it's the
Something else

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Daniel provided excellent service and was very quick to perform the repair. I have nothing good to say about the warranty program and the LACK of customer service and the inability to contact a human being to talk.

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Excellent technician Very thorough and detail oriented Would be happy to have him work on appliances again He managed to find our ranch headquarters in the middle of the desert

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Dryer service

He was professional and polite. I didn't call back later that afternoon, although he replaced a thermostat the smart dry timer doesn't work as I was still having the same issue. The lady said she would email him and have him return. Never heard from anyone else.

Terry F, Oklahoma City, OK

Most common repairs needed to fix a Whirlpool dryer

Drum Belt Replacement

When your dryer is not tumbling, a broken drum belt could be the problem. The drum belt wraps around the dryer drum and connects to the drive motor pulley. The drive motor rotates the belt to turn the drum. Over time, the drum belt becomes worn and can break. A switch on the idler pulley prevents the motor from starting when it senses that the drive belt is broken. When the dryer won't tumble, have a Sears Home Services Technician check your dryer and replace the drum belt if it's broken or worn.

How to replace a dryer drum belt

Drive Motor Replacement

If your dryer is not tumbling or spinning, an inoperative drive motor could be the cause. The drive motor spins the pulley that drives the drum belt. If the drive motor fails, the belt is unable to rotate the drum. The dryer also may not start if the drive motor fails. If you suspect your dryer drive motor is inoperative, a Sears Home Services technician should check the motor and replace it if needed.

How to replace a dryer drive motor

Electronic Control Board Replacement

A defective electronic control board can be the reason when your dryer isn't tumbling. The electronic control board manages the dryer’s functions, including the drum's rotation. If it’s defective, the control board might not send the proper signals to the motor, which drives the drum. This failure can result from damaged components or a burned-out circuit. When your dryer drum isn't tumbling, have a Sears Home Services technician examine the electronic control board and replace it if it's found to be faulty.

How to replace the electronic control board in an electric dryer

What to expect when you experience a Whirlpool dryer is not tumbling issue

How is the dryer not tumbling issue fixed?

Correcting most dryer not tumbling issues involves replacing the drum belt, drive motor, or electronic control board. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

Sears Home Services recommendations for a dryer not tumbling problem

When a dryer is not tumbling, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dryer failures.

What to look out for with a dryer not tumbling diagnosis

Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dryer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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Glossary Terms

What is Natural Gas?

Natural gas is a fossil fuel used primarily for heating, cooking, and electricity generation. It's a hydrocarbon gas mixture consisting mainly of methane, but it also contains smaller amounts of other hydrocarbons and sometimes sulfur compounds.

What is a Gas Dryer?

A gas dryer is a laundry appliance that uses natural gas or propane to generate heat to dry clothes.

What is a Furnace Switch?

A furnace switch, also known as a safety switch, is an essential component of your heating system, ensuring it operates safely under all conditions by serving as a power shutoff mechanism.

What is Wattage?

Wattage is the measure of electrical power expressed in watts (W), indicating the rate at which a device consumes energy.