Sears Home Services
Sears Home Advantage
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyHome ImprovementClean & MaintainShop Parts
Resource
RepairHome WarrantyHome ImprovementClean & MaintainShop PartsResource CenterGlossary
sears home advantageSears Home Advantageappointment lookup logoAppointment Lookup
  1. Repair
  2. Whirlpool
  3. Whirlpool Dryer

Whirlpool Dryer Duet model not running

Common reasons your Whirlpool Dryer Duet model not running

The most common reasons your Whirlpool dryer Duet model is not running are a defective electronic control board, a failed door switch, or an inoperative control panel.

  • 25%

    25% of the time it's the
    Electronic Control Board

  • 24%

    24% of the time it's the
    Door Switch

  • 19%

    19% of the time it's the
    Control Panel

  • 32%

    32% of the time it's the
    Something else

  • Schedule your dryer repair now!

    We can help! Our service technicians have repaired over 10,000 Whirlpool dryers. We can fix yours no matter where you bought it.

    Call (646) 440-2692 or schedule online now.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Excellent service from Daniel

    Daniel provided excellent service and was very quick to perform the repair. I have nothing good to say about the warranty program and the LACK of customer service and the inability to contact a human being to talk.


    Tammy M, Hilton, NY

    Satisfied customer

    Excellent technician Very thorough and detail oriented Would be happy to have him work on appliances again He managed to find our ranch headquarters in the middle of the desert


    Rose W, Las Cruces, NM

    Dryer service

    He was professional and polite. I didn't call back later that afternoon, although he replaced a thermostat the smart dry timer doesn't work as I was still having the same issue. The lady said she would email him and have him return. Never heard from anyone else.


    Terry F, Oklahoma City, OK

    Most common repairs needed to fix a Whirlpool dryer

    Electronic Control Board Replacement

    When your dryer is not running, a defective electronic control board could be preventing the dryer from starting. The electronic control board acts as the "brain" of the dryer, sending signals to various components to start and stop. When a defective electronic control board fails to send power and proper signals, the dryer won't run. If your dryer isn't running, have a Sears Home Services Technician visit your home and fix the problem.


    Door Switch Replacement

    If your dryer isn't running, a failed door switch could be causing the problem. The door switch detects when the dryer door is shut. A failed door switch won't sense whether the door is closed properly. The dryer won't start even though the door is closed when the door switch is bad. Have a Sears Home Services Technician check your dryer if it's not running. The technician will replace the door switch if it is defective.

    Control Panel Replacement

    An inoperative dryer control panel can be the culprit if the dryer is not running. The control panel is responsible for sending the necessary signals to initiate the drying cycle. If the control panel is defective, it may fail to relay the signal from the start button to the rest of the dryer, preventing the machine from running. This can happen due to worn-out circuitry or a malfunctioning interface. When your dryer isn't running, consider scheduling a visit from a Sears Home Services Technician to diagnose and replace the control panel if needed.

    What to expect when you experience a Whirlpool dryer Duet model not running

    How is the Duet model not running issue fixed?

    Correcting most Duet model not running issues involves replacing the electronic control board, door switch, or control panel. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a dryer Duet model not running problem

    When a Duet dryer is not running, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dryer failures.

    What to look out for with a dryer Duet model not running diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dryer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    Repair Dryer Resources

    Is It Worth Replacing a Heating Element in a Dryer?

    Is it worth replacing a heating element in a dryer? Get advice from Sears Home Services and schedule professional dryer repair today.

    5 min readSep. 04Dryer
    Investigating the top 10 reasons why your clothes dryer won't heat.

    Is your dryer not heating? Discover why the dryer is not heating and how to fix it. Get expert help from Sears Home Services.

    10 min readAug. 27Dryer
    A mother and her two children happily folding laundry in a well-functioning laundry room.

    Learn how to fix the dC code on your Samsung dryer with expert advice from Sears Home Services. Start your easy, DIY fix today or schedule a repair!

    5 min readAug. 06Dryer
    Fix That Racket! How to Repair a Noisy Dryer image

    Learn how to fix a noisy dryer with expert tips from Sears Home Services.

    4 min readJul. 24Dryer

    Glossary Terms

    Natural gas is a fossil fuel used primarily for heating, cooking, and electricity generation. It's a hydrocarbon gas mixture consisting mainly of methane, but it also contains smaller amounts of other hydrocarbons and sometimes sulfur compounds.

    A gas dryer is a laundry appliance that uses natural gas or propane to generate heat to dry clothes.

    Wattage is the measure of electrical power expressed in watts (W), indicating the rate at which a device consumes energy.

    Refrigerant is a chemical compound used in HVAC systems and refrigerators to absorb heat from the environment by cycling through states of evaporation and condensation, enabling the cooling process through its cycle of evaporation and condensation.

    Additional possible Whirlpool dryer symptoms you may experience