Sears Home Services
Sears Home Advantage
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyTune-Up & MaintainShop Parts
Resources
RepairHome WarrantyTune-Up & MaintainShop PartsResource CenterGlossaryHelp
sears home advantageSears Home Advantageappointment lookup logoAppointment Lookup
  1. Repair
  2. Whirlpool
  3. Whirlpool Dishwasher
  4. Dishwasher not filling

Whirlpool dishwasher not filling

Common reasons your Whirlpool dishwasher is not filling

The most common reasons your Whirlpool dishwasher is not filling are a defective electronic control board, faulty pump and motor assembly or a damaged user interface control.

  • 38%

    38% of the time it's the
    Electronic Control Board

  • 17%

    17% of the time it's the
    Pump and Motor Assembly

  • 13%

    13% of the time it's the
    User Interface Control

  • 32%

    32% of the time it's the
    Something else

  • Schedule your dishwasher repair now!

    We can help! Our service technicians have repaired over 100,000 Whirlpool dishwashers. We can fix yours no matter where you bought it.

    Call (646) 440-2692 or schedule online now.
    Text (240) 616-1772 to schedule now.

    Most common repairs needed to fix a Whirlpool dishwasher

    Electronic Control Board Replacement

    When your dishwasher is not filling, it could have a defective electronic control board. The control board sends current to the fill valve to fill the dishwasher when the control board is working properly. A failed relay or corrupted logic on the circuit board could prevent the control board from sending electrical current to the fill valve. Determining whether an electronic control board is defective is difficult. Have a Sears Home Services Repair Expert visit your home and fix the dishwasher when it is not filling.


    Pump and Motor Assembly Replacement

    If your dishwasher is not filling, check for a faulty pump and motor assembly because a short in the pump motor could be preventing the fill valve from getting the proper electrical current needed to open the fill valve. The electronic control can also detect a bad pump motor and stop the filling process. An error code may show up on the display or lights may blink on the control panel when a faulty pump and motor assembly is detected. Schedule service when the dishwasher won’t fill and the pump and motor assembly isn’t working.

    User Interface Control Replacement

    When your dishwasher is not filling, a damaged user interface control could be causing the problem. The user interface control connects to the electronic control board through a wire harness and sends signals to the control board to help control the dishwashing cycle. A stuck key on the user interface control can cause the electronic control board to stop the cycle and the dishwasher won’t work until the damaged user interface control is fixed. Have a Sears Home Services Repair Expert visit your home and replace the user interface control if it’s damaged.

    What to expect when you experience a Whirlpool dishwasher not filling issue

    How is the not filling problem fixed?

    Correcting most not filling problems usually involves replacing the electronic control board, pump and motor assembly or user interface control. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a dishwasher that is not filling

    When the dishwasher is not filling it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dishwasher failures.

    What to look out for with a dishwasher not filling diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dishwasher problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Thorough

    James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.


    Kirsten A, Oxford, PA

    Service Call

    Luke was great. Polite and knowledgeable even though the dishwasher was older than he!


    James G, Hillsboro, MO

    Daniel

    Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.


    Paul F, Hghlnds Ranch, CO

    Repair Dishwasher Resources

    Is It Worth Fixing a Bosch Dishwasher? Your Ultimate Guide for 2024

    Is it worth fixing a Bosch dishwasher? Find out the cost and benefits of repairing your Bosch dishwasher at Sears Home Services.

    A middle-aged man ensures his dishwasher runs smoothly by loading it correctly, as part of regular appliance care to prevent drainage issues.

    Learn how to drain a GE dishwasher with our step-by-step guide. Keep your dishwasher running smoothly with our expert tips.

    7 min readOct. 18Dishwasher
    Homeowner seeing his dishwasher not draining

    Learn simple checks and advanced troubleshooting for a dishwasher that won't drain.

    7 min readOct. 16Dishwasher
    Homeowner finding the dishwasher leaking

    Prompt action is critical if you find water leaking from your dishwasher, but with the right know-how you can tackle the issue effectively.

    8 min readOct. 16Dishwasher

    Glossary Terms

    Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.

    A furnace flame sensor is a safety device designed to detect the presence of a flame when the furnace is on, ensuring that gas flows only when it is ignited to prevent dangerous gas leaks.

    A microwave diode is an electrical component that allows current to flow in one direction only, playing a crucial role in converting incoming electrical power into the microwave energy that cooks the food.

    A microwave sensor is a technologically advanced feature in modern microwave ovens that measures vapor (steam) emitted by the food, adjusting the cooking time and power levels automatically for optimal results.

    Additional possible Whirlpool dishwasher symptoms you may experience