Whirlpool Dishwasher Gold series not cleaning

Common reasons your Whirlpool Dishwasher Gold series not cleaning

The most common reasons your Whirlpool dishwasher Gold series is not cleaning are a faulty circulation pump, a clogged spray arm, or a defective electronic control board.

  • 28%

    28% of the time it's the
    Circulation Pump

  • 20%

    20% of the time it's the
    Spray Arm

  • 14%

    14% of the time it's the
    Electronic Control Board

  • 38%

    38% of the time it's the
    Something else

Schedule your dishwasher repair now!

We can help! Our service technicians have repaired over 5,000 Whirlpool dishwashers. We can fix yours no matter where you bought it.

Call (646) 440-2692 or schedule online now.
Chat

Most common repairs needed to fix a Whirlpool dishwasher

Circulation Pump Replacement

A faulty circulation pump is often the problem when your dishwasher is not cleaning. The pump sends water up through the spray arms to clean dishes during the cycle. If the pump isn't working, the water won't circulate and spray your dishes. You may hear unusual noises from the circulation pump such as buzzing or grinding when it isn't working, and dishes won't get clean. Schedule an in-home repair appointment through Sears Home Services to have a technician visit your home and fix the dishwasher if you suspect the circulation pump isn't working.

Spray Arm Replacement

A clogged spray arm can prevent water from reaching dishes to clean them. Hard water deposits or debris can build up around the spray arm holes so water won't spray out of the spray arm properly. The spray arm also won't spin properly if spray holes are clogged. When your dishwasher isn't cleaning, have a Sears Home Services Repair expert visit your home and examine the dishwasher. The technician can determine if the clog can be cleared or if the spray arm should be replaced.

Electronic Control Board Replacement

A dishwasher that is not cleaning could have a defective electronic control board. If the control board fails, it can stop sending signals to the water valve or circulation pump, and water won't circulate to the spray arms to clean the dishes. Determining whether a control board is defective is difficult. Have a Sears Home Services technician diagnose and repair your dishwasher if your dishwasher is not cleaning.

What to expect when you experience a Whirlpool dishwasher Gold series is not cleaning issue

How is the dishwasher Gold series not cleaning issue fixed?

Correcting most dishwasher not cleanings issues involves replacing the circulation pump, spray arm, or electronic control board. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

Sears Home Services recommendations for a dishwasher Gold series is not cleaning problem

When a dishwasher isn't cleaning, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dishwasher failures.

What to look out for with a dishwasher Gold series is not cleaning diagnosis

Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dishwasher problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

If your Whirlpool Gold Series dishwasher underperforms and leaves residue, the wash arms or pump may be clogged. This top-tier model should produce pristine dish loads, so inconsistent results signal mechanical trouble. Rather than re-running cycles, use a dishwasher repair in my area. Once tuned, your Gold Series returns to premium-level cleaning.

What our customers say about us

With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

Thorough

James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.


Kirsten A, Oxford, PA

Service Call

Luke was great. Polite and knowledgeable even though the dishwasher was older than he!


James G, Hillsboro, MO

Daniel

Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.


Paul F, Hghlnds Ranch, CO

Frequently Asked Questions

Why isn’t my Whirlpool Gold Series dishwasher cleaning dishes?
A clogged spray arm, faulty pump, or blocked filter can prevent the dishwasher from cleaning effectively. Inspect these components for issues.
Could a clogged spray arm cause my Whirlpool Gold Series dishwasher to not clean dishes?
Yes, if the spray arm is blocked, it can prevent water from circulating properly. Cleaning the spray arm should solve the issue.
How can I fix my Whirlpool Gold Series dishwasher that isn’t cleaning properly?
Check the spray arm, filter, and pump for blockages or faults. Cleaning or replacing these components should restore the cleaning performance.
What should I do if my Whirlpool Gold Series dishwasher still isn’t cleaning after cleaning the spray arm?
If cleaning the spray arm doesn’t fix the problem, the motor or control board may need to be inspected and replaced by a professional.

Repair Dishwasher Resources

Banner image for blog article "Why Won't my Dishwasher Turn On?"
6 min readApr. 07

Find out why your dishwasher won’t turn on and get expert tips from Sears Home Services to fix the problem.

Photo of an open Kenmore dishwasher in white modern kitchen
5 min readMar. 04

If you've ever encountered a dishwasher with standing water, you understand the frustration of a drainage issue.

Simple Steps to Replace a Blocked Dishwasher Spray Arm
6 min readMar. 04

If the dishes in your dishwasher are no longer getting clean, it could be the spray arm is clogged.

7 Common Dishwasher Problems and How to Fix Them
5 min readMar. 04

Many common issues stem from simple misuse.

Glossary Terms

A dishwasher turbidity sensor is an advanced feature that measures the level of food particles and debris in the water, allowing the dishwasher to adjust the wash cycle length and water usage for optimal cleaning efficiency.

Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.

An astragal is a molding or strip that covers or seals the gap between the edges of a pair of doors or windows. Its primary functions are to provide a weather seal, improve security, and improve the aesthetic appearance of door and window assemblies.

A dryer drum is the main interior component of a clothes dryer where clothes are placed to be dried. It rotates during the drying cycle, allowing heated air to circulate through the clothes.