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  1. Repair
  2. Samsung
  3. Samsung Freezer

Samsung Freezer not cold enough

Common reasons your Samsung Freezer not cold enough

The most common reasons your Samsung freezer is not cold enough are a locked compressor, a bad temperature control thermostat, or a failed thermistor.

  • 28%

    28% of the time it's the
    Compressor

  • 22%

    22% of the time it's the
    Temperature Control Thermostat

  • 13%

    13% of the time it's the
    Thermistor

  • 37%

    37% of the time it's the
    Something else

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    Most common repairs needed to fix a Samsung freezer

    Compressor Replacement

    When your freezer is not cold enough, a failed compressor could be causing the problem. The function of a freezer compressor is to compress and pump the refrigerant gas that flows through the sealed system, which in turn absorbs and removes heat from the inside of the freezer, keeping it cool. When the compressor fails, the freezer won't cool. Because the EPA regulates the handling and disposal of all refrigerants, you'll need to have a certified service technician perform the repair. Schedule service through Sears Home Services and we'll send a certified technician to your home to fix your freezer.


    Temperature Control Thermostat Replacement

    A common sign of a bad temperature control thermostat is temperature inconsistency within the freezer, leading to either insufficient cooling or excessively cold conditions. You might notice fluctuations in temperature and find items thawing. The freezer may run continuously or cycle frequently, indicating a failure to maintain the set temperature. In some cases, the thermostat might cause the freezer to be entirely non-responsive, leading to a complete lack of cooling.

    Thermistor Replacement

    The thermistor is a temperature sensor that monitors the temperature inside the freezer and communicates with the control board to regulate the cooling cycle. If the thermistor fails, it may send incorrect temperature readings, causing the freezer to run less frequently or not at all, resulting in higher temperatures. You might notice that food is not freezing properly or that the freezer feels warmer than usual. To address this issue, inspect the thermistor for any visible signs of damage or wear. If you suspect the thermistor is at fault, schedule an in-home repair appointment through Sears Home Services to have a technician diagnose and replace the faulty thermistor, ensuring your freezer maintains the proper cold temperature.

    What to expect when you experience a Samsung freezer not cold enough issue

    How is the freezer not cold enough issue fixed?

    Correcting most freezer not cold enough issues involves replacing the compressor, temperature control thermostat, or thermistor. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a freezer not cold enough problem

    When a freezer is not cold enough, it can be for many reasons. To avoid replacing unneeded parts, we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of freezer failures.

    What to look out for with a freezer not cold enough diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your freezer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

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    Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!


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    Glossary Terms

    A manual defrost freezer is an appliance that needs to be switched off and allowed to thaw periodically to remove accumulated ice, ensuring efficient operation and storage space maximization.

    A furnace condensate pump is a device installed in HVAC systems, particularly high-efficiency furnaces, to collect and automatically remove the water (condensate) produced during the heating process.

    A furnace door is a crucial component of a home heating system, providing access to the interior of the furnace for maintenance, repairs, and inspections. It helps in maintaining the system's efficiency and safety.

    A furnace fan, also known as a blower, is an integral component of your HVAC system that circulates air throughout your home, ensuring consistent temperature and air quality.

    Additional possible Samsung freezer symptoms you may experience

    • Samsung freezer won't make ice
    • Samsung freezer not working
    • Samsung freezer not cooling
    • Samsung freezer light not working
    • Samsung freezer leaking water
    • Samsung freezer is not freezing
    • Samsung freezer fan not working
    • Samsung freezer door not closing
    • Samsung freezer display not working

    These freezer brands may also experience not cold enough