Samsung Freezer is not freezing
Common reasons your Samsung Freezer is not freezing
The most common reasons your Samsung freezer is not freezing are a failed compressor start relay, a locked compressor, or a malfunctioning PCB.
28% of the time it's the
Compressor Start Relay
22% of the time it's the
Compressor
18% of the time it's the
PCB
32% of the time it's the
Something else
Schedule your freezer repair now!
We can help! Our service technicians have repaired over 20,000 Samsung freezers. We can fix yours no matter where you bought it.
Most common repairs needed to fix a Samsung freezer
Compressor Start Relay Replacement
The compressor start relay helps the compressor kick on and run, which is essential for cooling the freezer. If the start relay is malfunctioning, the compressor may fail to start or run intermittently, leading to inadequate cooling and a rise in freezer temperature. You might notice that food isn't freezing properly or that the freezer compartment feels warm. To address this issue, inspect the compressor start relay for any signs of damage or wear. If you suspect the start relay is at fault, schedule an in-home repair appointment through Sears Home Services to have a technician diagnose and replace the faulty relay.
Compressor Replacement
When your freezer is not cold enough, a failed compressor could be causing the problem. The function of a freezer compressor is to compress and pump the refrigerant gas that flows through the sealed system, which in turn absorbs and removes heat from the inside of the freezer, keeping it cool. When the compressor fails, the freezer won't cool. Because the EPA regulates the handling and disposal of all refrigerants, you'll need to have a certified service technician perform the repair. Schedule service through Sears Home Services and we'll send a certified technician to your home to fix your freezer.
PCB Replacement
A malfunctioning printed circuit board (PCB) can lead to various failures in a freezer, including a lack of power or cooling. This is because the board serves as the brain of the freezer, controlling operations such as regulating internal temperatures, running fans, and managing defrost cycles. If the PCB fails, it can disrupt communication between many different components. A failing board may also cause a chattering or clicking noise from the freezer. Due to the potential impact on multiple components, it is advisable to have a Sears Home Services professional conduct diagnostic tests on the board to confirm if replacement is necessary.
What to expect when you experience a Samsung freezer not freezing issue
How is the freezer not freezing issue fixed?
Correcting most freezer not freezing issues involves replacing the compressor start relay, compressor, or PCB. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.
Sears Home Services recommendations for a freezer not freezing problem
When a freezer is not freezing, it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. We provide Samsung freezer repair, and our technicians are experienced at diagnosing and solving all types of freezer issues.
What to look out for with a freezer not freezing diagnosis
Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your freezer problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.
What our customers say about us
With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it
Fridge repair.
Bradley was on time very professional had the fridge repaired in less than an hour up and going. Cleaned up and got us going for our Thanksgiving day. we had a great experience with Sears.
Curt C, Mount Carmel, IL
Happy!
Pedro was on time and super friendly. He seemed to know the job and was helpful in explaining everything. Showed me the controls and where the problem was. So nice, would definitely use your service again. Another company was going to take 3 days to come and service us. You guys came same day, what a lifesaver!
Lisa M, Sahuarita, AZ
Freezer repair
Great service. Freezer repaired in a timely matter. Cleaned up work area. Would recommend
Lynwood L, Dayton, TX
Repair Freezer Resources
Is it worth repairing a freezer? Explore the pros and cons and make the right choice for your budget with Sears Home Services.
Learn how to tackle and prevent ice buildup in your freezer with our practical guide. Discover common causes, effective removal techniques, and tips for maintaining a frost-free appliance.
Explore these common freezer problems and their likely causes, providing insight from Sears' expert technicians.
Can a freezer be too full? Get the facts and expert tips from Sears Home Services.
Glossary Terms
A manual defrost freezer is an appliance that needs to be switched off and allowed to thaw periodically to remove accumulated ice, ensuring efficient operation and storage space maximization.
The furnace heat exchanger is a crucial component designed to transfer heat from the combustion gases to the air blown through your furnace, ensuring that only clean, warm air circulates through your home.
A furnace limit switch is a safety device in a furnace that monitors the temperature of the air passing over the heat exchanger. It shuts off the burner if the air becomes too hot, preventing overheating and potential damage to the furnace or your home.
A humidifier is a device designed to increase humidity levels in a single room or an entire building, improving air quality and comfort.