Sears Home Services
Sears Home Advantage
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyTune-Up & MaintainShop Parts
Resources
RepairHome WarrantyTune-Up & MaintainShop PartsResource CenterGlossaryHelp
sears home advantageSears Home Advantageappointment lookup logoAppointment Lookup
  1. Repair
  2. LG
  3. LG Dishwasher
  4. Dishwasher won't turn off

LG dishwasher won't turn off

Common reasons your LG dishwasher won't turn off

The most common reasons your LG dishwasher won't turn off are a defective electronic control board, damaged user interface control or a failed drain pump.

  • 64%

    64% of the time it's the
    Electronic Control Board

  • 15%

    15% of the time it's the
    User Interface Control

  • 14%

    14% of the time it's the
    Drain Pump

  • 7%

    7% of the time it's the
    Something else

  • Schedule your dishwasher repair now!

    We can help! Our service technicians have repaired over 50,000 LG dishwashers. We can fix yours no matter where you bought it.

    Call (646) 440-2692 or schedule online now.
    Text (240) 616-1772 to schedule now.

    Most common repairs needed to fix a LG dishwasher

    Electronic Control Board Replacement

    A dishwasher that won’t turn off could have a defective electronic control board. The control board should turn off the control panel when the dishwasher is idle. When the control panel stays lit constantly, a bad relay or failed logic in the electronic control board could be causing the problem. When your dishwasher won’t turn off, have a Sears Home Services Technician check out the controls and replace the electronic control board if it’s defective.


    User Interface Control Replacement

    A damaged user interface control won’t turn off the dishwasher when the cycle finishes. The power button or another button on the user interface control will cause the control panel to stay on constantly. Checking the user interface control to determine whether it is damaged requires special tools and diagnostic equipment. When your dishwasher won’t turn off, have a Sears Home Services Repair Expert visit your home and replace the user interface control if it’s damaged.

    Drain Pump Replacement

    When you hear the dishwasher running constantly and it won’t turn off, a failed drain pump could be causing the problem. When the control detects water in the sump after the wash cycle ends, it may run the drain pump to remove the water. When a failed drain pump doesn’t remove the water, the control may continue to run the drain pump indefinitely. If water stays in the dishwasher tub and you hear the drain pump running constantly, schedule a Sears Home Services Repair Expert to examine the dishwasher and replace the failed drain pump.

    What to expect when you experience an LG dishwasher won't turn off issue

    How is the won't turn off problem fixed?

    Correcting most won't turn off problems usually involves replacing the electronic control board, user interface control or drain pump. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a dishwasher that won't turn off

    When the dishwasher won't turn off it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dishwasher failures.

    What to look out for with a dishwasher won't turn off diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dishwasher problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    LG Dishwasher CL Code Won’t Turn Off

    The CL code on an LG dishwasher indicates that the Child Lock feature is enabled. When the Child Lock is on, cycle and option selection keys won’t work. This feature prevents children from changing settings or causing accidents or malfunctions.

    To disable the Child Lock and turn off the CL code, press and hold the designated buttons on the control panel for 3 deliberate seconds. For example, the Half Load and Energy Saver buttons will shut off the child lock on DFB dishwasher models. Follow the instructions in the owner’s manual to turn off the Child Lock feature on your LG dishwasher if your dishwasher uses different buttons. You should then be able to use the control panel normally.

    When the LG dishwasher CL code won’t turn off, press and hold the designated buttons for a few seconds longer.

    If the control panel won’t respond even after holding the designated buttons down for longer, reset the electronic control board in the dishwasher using this procedure.

    1. Shut off the light switch beside the kitchen sink that controls electrical power going to the dishwasher or unplug the dishwasher power cord under the sink. You can also turn off the house circuit breaker for the dishwasher to completely disconnect electrical power going to the appliance.
    2. Leave power off for 2 minutes.
    3. Restore power to the dishwasher.

    The electronic control board will reboot and you may then be able to disable the Child Lock as described above.

    If the LG dishwasher CL code won’t turn off after following these tips, schedule dishwasher repair service and we’ll send a Sears Home Services technician to fix the problem.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Thorough

    James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.


    Kirsten A, Oxford, PA

    Service Call

    Luke was great. Polite and knowledgeable even though the dishwasher was older than he!


    James G, Hillsboro, MO

    Daniel

    Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.


    Paul F, Hghlnds Ranch, CO

    Repair Dishwasher Resources

    Is It Worth Fixing a Bosch Dishwasher? Your Ultimate Guide for 2024

    Is it worth fixing a Bosch dishwasher? Find out the cost and benefits of repairing your Bosch dishwasher at Sears Home Services.

    A middle-aged man ensures his dishwasher runs smoothly by loading it correctly, as part of regular appliance care to prevent drainage issues.

    Learn how to drain a GE dishwasher with our step-by-step guide. Keep your dishwasher running smoothly with our expert tips.

    7 min readOct. 18Dishwasher
    Homeowner seeing his dishwasher not draining

    Learn simple checks and advanced troubleshooting for a dishwasher that won't drain.

    7 min readOct. 16Dishwasher
    Homeowner finding the dishwasher leaking

    Prompt action is critical if you find water leaking from your dishwasher, but with the right know-how you can tackle the issue effectively.

    8 min readOct. 16Dishwasher

    Glossary Terms

    Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.

    A furnace flame sensor is a safety device designed to detect the presence of a flame when the furnace is on, ensuring that gas flows only when it is ignited to prevent dangerous gas leaks.

    A microwave diode is an electrical component that allows current to flow in one direction only, playing a crucial role in converting incoming electrical power into the microwave energy that cooks the food.

    A microwave sensor is a technologically advanced feature in modern microwave ovens that measures vapor (steam) emitted by the food, adjusting the cooking time and power levels automatically for optimal results.

    Additional possible LG dishwasher symptoms you may experience