Electrolux dishwasher won't turn off

Common reasons your Electrolux dishwasher won't turn off

The most common reasons your Electrolux dishwasher won't turn off are a defective electronic control board, damaged user interface control or a failed drain pump.

  • 47%

    47% of the time it's the
    Electronic Control Board

  • 13%

    13% of the time it's the
    User Interface Control

  • 7%

    7% of the time it's the
    Drain Pump

  • 33%

    33% of the time it's the
    Something else

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Most common repairs needed to fix an Electrolux dishwasher

Electronic Control Board Replacement

A dishwasher that won’t turn off could have a defective electronic control board. The control board should turn off the control panel when the dishwasher is idle. When the control panel stays lit constantly, a bad relay or failed logic in the electronic control board could be causing the problem. When your dishwasher won’t turn off, have a Sears Home Services Technician check out the controls and replace the electronic control board if it’s defective.

User Interface Control Replacement

A damaged user interface control won’t turn off the dishwasher when the cycle finishes. The power button or another button on the user interface control will cause the control panel to stay on constantly. Checking the user interface control to determine whether it is damaged requires special tools and diagnostic equipment. When your dishwasher won’t turn off, have a Sears Home Services Repair Expert visit your home and replace the user interface control if it’s damaged.

Drain Pump Replacement

When you hear the dishwasher running constantly and it won’t turn off, a failed drain pump could be causing the problem. When the control detects water in the sump after the wash cycle ends, it may run the drain pump to remove the water. When a failed drain pump doesn’t remove the water, the control may continue to run the drain pump indefinitely. If water stays in the dishwasher tub and you hear the drain pump running constantly, schedule a Sears Home Services Repair Expert to examine the dishwasher and replace the failed drain pump.

What to expect when you experience an Electrolux dishwasher won't turn off issue

How is the won't turn off problem fixed?

Correcting most won't turn off problems usually involves replacing the electronic control board, user interface control or drain pump. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

Sears Home Services recommendations for a dishwasher that won't turn off

When the dishwasher won't turn off it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dishwasher failures.

What to look out for with a dishwasher won't turn off diagnosis

Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dishwasher problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

If your Electrolux dishwasher continues running indefinitely, sensor or relay malfunctions may be causing the overrun. A never-ending cycle raises energy bills and wears down internal components. Instead of forcing a shutdown at the breaker, schedule dishwasher technician near me. Correcting faulty parts ensures each load finishes on time.

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Thorough

James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.


Kirsten A, Oxford, PA

Service Call

Luke was great. Polite and knowledgeable even though the dishwasher was older than he!


James G, Hillsboro, MO

Daniel

Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.


Paul F, Hghlnds Ranch, CO

Frequently Asked Questions

Why does my Electrolux dishwasher keep running indefinitely?
A stuck relay on the control board, faulty door switch, or broken timer can cause continuous operation. Turning the dishwasher off at the breaker will stop it until you repair the cause.
How do I reset an Electrolux dishwasher that won’t turn off?
Switch off the circuit breaker for one minute, then turn it back on. If it continues running, shut the breaker back off. Further inspection is necessary.
Does a broken door switch affect the shut-off process?
Yes. If the door switch is stuck in the closed position, the dishwasher might not register door openings and continue its cycle when you open the door. Inspect and replace if needed.
When is professional service required for a dishwasher that won’t stop running?
If a power reset and door switch check don’t help, the control board’s relay or timer assembly could be at fault. A technician can accurately diagnose and replace these parts.

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Glossary Terms

A dishwasher turbidity sensor is an advanced feature that measures the level of food particles and debris in the water, allowing the dishwasher to adjust the wash cycle length and water usage for optimal cleaning efficiency.

Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.

An astragal is a molding or strip that covers or seals the gap between the edges of a pair of doors or windows. Its primary functions are to provide a weather seal, improve security, and improve the aesthetic appearance of door and window assemblies.

A dryer drum is the main interior component of a clothes dryer where clothes are placed to be dried. It rotates during the drying cycle, allowing heated air to circulate through the clothes.