KitchenAid dishwasher not working

Common reasons your KitchenAid dishwasher is not working

The most common reasons your KitchenAid dishwasher is not working are a defective electronic control board, damaged user interface control or a stripped wire connector.

  • 43%

    43% of the time it's the
    Electronic Control Board

  • 21%

    21% of the time it's the
    User Interface Control

  • 16%

    16% of the time it's the
    Wire Connector

  • 20%

    20% of the time it's the
    Something else

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Most common repairs needed to fix a KitchenAid dishwasher

Electronic Control Board Replacement

A dishwasher that is not working could have a defective electronic control board. The control board will freeze up and fail to start a cycle or continue working when its internal memory and logic is corrupted. A failed internal electronic relay or bad electronic part on the circuit board could be causing the control board to freeze up and not continue working properly. Determining whether a control board is defective is difficult. Have a Sears Home Services technician diagnose and repair your dishwasher when it is not working.

User Interface Control Replacement

When the dishwasher is not working, a damaged user interface control could be causing the problem. The user interface control connects to the electronic control board through a wire harness and sends signals to the control board to help control the dishwashing cycle. A stuck key on the user interface control can cause the electronic control board to stop the cycle and the dishwasher won’t work until the damaged user interface control is fixed. Have a Sears Home Services Repair Expert visit your home and replace the user interface control if it’s damaged.

Wire Connector Replacement

When your dishwasher is not working, a stripped wire connector could be causing the problem. Several different wire connectors inside the dishwasher can keep the dishwasher from working if wires get disconnected. The wires inside the junction box must stay connected for the dishwasher to get power from the power cord. The wire harnesses on the electronic control board and user interface control must also stay connected to keep the dishwasher working. When your dishwasher isn’t working, have a Sears Home Services Repair Expert visit your home and fix the problem.

What to expect when you experience a KitchenAid dishwasher not working issue

How is the not working problem fixed?

Correcting most not working problems usually involves replacing the electronic control board, user interface control or wire connector. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

Sears Home Services recommendations for a dishwasher that is not working

When the dishwasher is not working it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dishwasher failures.

What to look out for with a dishwasher not working diagnosis

Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dishwasher problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

No operation from a KitchenAid dishwasher signals a bigger electronic or door-latch fault. Pressing start repeatedly won’t help. Opt for dishwasher technician.

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Thorough

James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.


Kirsten A, Oxford, PA

Service Call

Luke was great. Polite and knowledgeable even though the dishwasher was older than he!


James G, Hillsboro, MO

Daniel

Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.


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Frequently Asked Questions

Why isn’t my KitchenAid dishwasher working?
A faulty power supply, control board, or door latch could prevent your KitchenAid dishwasher from working.
Could a faulty control board cause my KitchenAid dishwasher to stop working?
Yes, if the control board is broken, the dishwasher won’t function. Replacing the board should fix the problem.
How can I fix my KitchenAid dishwasher if it’s not working?
Check the power supply, control board, and door latch for faults. Replacing any broken parts should restore functionality.
What should I do if my dishwasher still doesn’t work after replacing the control board?
If the issue continues, further inspection of the wiring or door switch may be needed.

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Glossary Terms

A dishwasher turbidity sensor is an advanced feature that measures the level of food particles and debris in the water, allowing the dishwasher to adjust the wash cycle length and water usage for optimal cleaning efficiency.

Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.

An astragal is a molding or strip that covers or seals the gap between the edges of a pair of doors or windows. Its primary functions are to provide a weather seal, improve security, and improve the aesthetic appearance of door and window assemblies.

A dryer drum is the main interior component of a clothes dryer where clothes are placed to be dried. It rotates during the drying cycle, allowing heated air to circulate through the clothes.