Kenmore refrigerator water dispenser not working

What to expect when you experience a Kenmore refrigerator water dispenser not working issue

How is the water dispenser not working problem fixed?

Correcting most water dispenser not working problems usually involves replacing the compressor, water filter or dispenser. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

Sears Home Services recommendations for a refrigerator water dispenser that is not working

When the refrigerator water dispenser is not working it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of refrigerator failures.

What to look out for with a refrigerator water dispenser not working diagnosis

Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your refrigerator problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

Kenmore Refrigerator Not Dispensing Water Troubleshooting

When your Kenmore refrigerator is not dispensing water, check to see if the ice maker is working. If not, look to see if the ice mold in the ice maker is dry. If it is, then a water supply problem going to the fridge may be preventing the water dispenser from working.

Replace the water filter if you haven’t installed a new filter within the last year. A clogged water filter will prevent the water dispenser and ice maker from getting water.

If the water filter isn’t the cause of the water system failure, follow these troubleshooting tips to restore the water supply to your Kenmore refrigerator:

1. Check the water supply shut-off valve to see if it is fully open. Open that valve if you find it closed.
2. If the water supply going to your fridge uses a saddle valve, deposits and debris can clog the small opening that the saddle valve uses. Shut the saddle valve and then open it back up to clear debris or deposits from the small water supply opening of the saddle valve. This may restore the water supply to your Kenmore refrigerator.
3. Verify that you have water going to the refrigerator through the water supply line. Shut the water supply cut-off valve and disconnect the water line from the back of the fridge. Place the end of the water supply line in a bucket and briefly open the water supply cut-off valve. If water doesn’t flow from the end of the water supply line, have a plumber fix the water supply going to your fridge.

If the ice maker works in your Kenmore refrigerator, then a failed water valve, bad dispenser control board or faulty water dispenser switch could be preventing the water dispenser from working.

When you’re unable to fix a problem with your Kenmore refrigerator dispensing water, schedule refrigerator repair service and we’ll send a Sears Home Services technician to your home to fix the dispenser.