Kenmore dishwasher won't drain

Common reasons your Kenmore dishwasher won't drain

The most common reasons your Kenmore dishwasher won't drain are a failed drain pump, faulty pump and motor assembly or a cracked drain hose.

  • 40%

    40% of the time it's the
    Drain Pump

  • 17%

    17% of the time it's the
    Pump and Motor Assembly

  • 14%

    14% of the time it's the
    Drain Hose

  • 29%

    29% of the time it's the
    Something else

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Most common repairs needed to fix a Kenmore dishwasher

Drain Pump Replacement

A dishwasher that won’t drain often has a failed drain pump. The drain pump motor could be bad or the drain pump impeller could be damaged. The drain pump may make a loud noise when the impeller is damaged. The motor may make a loud buzzing noise or not make any noise at all if it isn’t spinning the impeller during the drain portion of the dishwashing cycle. The drain pump is hard to access so you’ll need to have a Sears Home Services Technician check out the drain pump and replace it if it isn’t working.

Pump and Motor Assembly Replacement

When the dishwasher won't drain, the pump and motor assembly that drains the water is often faulty. The motor spins a pump impeller and the impeller that moves the water through the drain hose could be damaged. A faulty motor could also be failing to spin the impeller properly. You'll likely hear a grinding or whining noise when those failures are happening. Have a Sears Home Services Technician repair the dishwasher when a faulty pump isn’t draining the water properly.

Drain Hose Replacement

If your dishwasher isn't draining properly, a blocked or damaged drain hose may be the culprit. The drain hose links to the drain pump and directs wastewater to the sink drain. Equipped with a check valve, the hose prevents drain water from flowing back into the dishwasher once the drain cycle is complete. However, if the hose or check valve is cracked, water may flow back into the tub when the drain pump ceases operation. Since accessing the drain hose is challenging, it's best to enlist the help of a Sears Home Services Repair Expert to address any cracks or damages.

What to expect when you experience a Kenmore dishwasher won't drain issue

How is the won't drain problem fixed?

Correcting most won't drain problems usually involves replacing the drain pump, pump and motor assembly or drain hose. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

Sears Home Services recommendations for a dishwasher that won't drain

When the dishwasher won't drain it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dishwasher failures.

What to look out for with a dishwasher won't drain diagnosis

Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dishwasher problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

Standing water in a Kenmore dishwasher fosters odors and sloppy next loads. Blocked drains or a failing pump commonly cause this. Rather than scooping out liquid, rely on kenmore dishwasher repair. Once draining is fixed, your unit remains clean and efficient.

What our customers say about us

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Thorough

James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.


Kirsten A, Oxford, PA

Service Call

Luke was great. Polite and knowledgeable even though the dishwasher was older than he!


James G, Hillsboro, MO

Daniel

Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.


Paul F, Hghlnds Ranch, CO

Frequently Asked Questions

Why won’t my Kenmore dishwasher drain?
Possible causes include a clogged drain hose, a malfunctioning drain pump, or a faulty electronic control board.
How can I check if the drain pump is working in my Kenmore dishwasher?
Unplug the dishwasher and use a multimeter to test for continuity. If the pump lacks continuity, it will need replacing.
Could a clogged drain hose prevent my Kenmore dishwasher from draining?
Yes, if the drain hose is clogged, it can block water from exiting the dishwasher, preventing it from draining properly.
What should I do if my Kenmore dishwasher still won’t drain after clearing the hose?
Unplug the dishwasher. Check the control board, wiring and drain pump for damage or blockages that could be preventing proper drainage.

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Glossary Terms

A dishwasher sump is located at the bottom of the dishwasher, serving as a collection point for water during the wash cycle. It houses the main pump and filter, facilitating the recirculation and drainage of water, essential for the cleaning process.

A dishwasher turbidity sensor is an advanced feature that measures the level of food particles and debris in the water, allowing the dishwasher to adjust the wash cycle length and water usage for optimal cleaning efficiency.

Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.

An astragal is a molding or strip that covers or seals the gap between the edges of a pair of doors or windows. Its primary functions are to provide a weather seal, improve security, and improve the aesthetic appearance of door and window assemblies.