Sears Home Services
Sears Home Advantage
appointment lookup logoAppointment Lookup
telephone logo646-440-2692
RepairHome WarrantyTune-Up & MaintainFencingShop Parts
Resources
RepairHome WarrantyTune-Up & MaintainFencingShop PartsResource CenterGlossaryHelp
sears home advantageSears Home Advantageappointment lookup logoAppointment Lookup
  1. Repair
  2. GE Profile
  3. GE Profile Dishwasher
  4. Dishwasher won't drain

GE Profile dishwasher won't drain

Common reasons your GE Profile dishwasher won't drain

The most common reasons your GE Profile dishwasher won't drain are a failed drain pump, faulty pump and motor assembly or a cracked drain hose.

  • 59%

    59% of the time it's the
    Drain Pump

  • 26%

    26% of the time it's the
    Pump and Motor Assembly

  • 6%

    6% of the time it's the
    Drain Hose

  • 9%

    9% of the time it's the
    Something else

  • Use The Repair or Replace Calculator

    Determine What's Best For Your Appliance

    Product Type
    Home Appliance Brand
    How Old Is Your Appliance?

    Most common repairs needed to fix a GE Profile dishwasher

    Drain Pump Replacement

    A dishwasher that won’t drain often has a failed drain pump. The drain pump motor could be bad or the drain pump impeller could be damaged. The drain pump may make a loud noise when the impeller is damaged. The motor may make a loud buzzing noise or not make any noise at all if it isn’t spinning the impeller during the drain portion of the dishwashing cycle. The drain pump is hard to access so you’ll need to have a Sears Home Services Technician check out the drain pump and replace it if it isn’t working.


    Pump and Motor Assembly Replacement

    When the dishwasher won't drain, the pump and motor assembly that drains the water is often faulty. The motor spins a pump impeller and the impeller that moves the water through the drain hose could be damaged. A faulty motor could also be failing to spin the impeller properly. You'll likely hear a grinding or whining noise when those failures are happening. Have a Sears Home Services Technician repair the dishwasher when a faulty pump isn’t draining the water properly.

    Drain Hose Replacement

    If your dishwasher isn't draining properly, a blocked or damaged drain hose may be the culprit. The drain hose links to the drain pump and directs wastewater to the sink drain. Equipped with a check valve, the hose prevents drain water from flowing back into the dishwasher once the drain cycle is complete. However, if the hose or check valve is cracked, water may flow back into the tub when the drain pump ceases operation. Since accessing the drain hose is challenging, it's best to enlist the help of a Sears Home Services Repair Expert to address any cracks or damages.

    What to expect when you experience a GE Profile dishwasher won't drain issue

    How is the won't drain problem fixed?

    Correcting most won't drain problems usually involves replacing the drain pump, pump and motor assembly or drain hose. However, there are many potential causes, so a thorough diagnosis is key to fixing the problem. An accurate diagnosis is essential to understanding how much the repair will be.

    Sears Home Services recommendations for a dishwasher that won't drain

    When the dishwasher won't drain it can be for many reasons. To avoid replacing unneeded parts we recommend having a Sears Home Services professional perform diagnostic tests to identify the root cause of the problem. Our technicians are experienced at diagnosing all types of dishwasher failures.

    What to look out for with a dishwasher won't drain diagnosis

    Diagnosing modern appliances without proper knowledge and training can be difficult. Without using proper diagnostic techniques, fixing your dishwasher problem will only be achieved through changing parts on a hunch. Appliances, especially in the last 10 years, have become extremely advanced, and many models have electronic parts that are difficult to test. DIY repairs on the latest appliance models are becoming increasingly difficult.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Thorough

    James called to give an estimated arrival time. He was professional and personable. He had 2 professional ideas of the problem and found 1 was correct, but he didn't stop there. He did a thorough check of the appliance. 1 small part was needed. He ordered the part to my house. Fortunately, he was able to schedule for the next week, just before Thanksgiving. As before, he called ahead, arrived and quickly fixed the problem. My appliance is working perfectly.


    Kirsten A, Oxford, PA

    Service Call

    Luke was great. Polite and knowledgeable even though the dishwasher was older than he!


    James G, Hillsboro, MO

    Daniel

    Daniel went above and beyond to fix my dish washer. Very pleasant to deal with.


    Paul F, Hghlnds Ranch, CO

    Repair Dishwasher Resources

    Title image for blog article "How Does a Portable Dishwasher Work?"
    7 min readNov. 13

    Learn how a portable dishwasher works.

    Title image for blog article "How Does a Recirculation Pump Work?"
    5 min readNov. 13

    Learn how a recirculation pump works in a dishwasher and how to troubleshoot pump problems.

    Draining Your Dishwasher Manually: A Detailed Guide image.
    6 min readNov. 13

    Learn how to manually drain a dishwasher with our helpful guide. Sears Home Services has the expertise and resources to keep your dishwasher running smoothly!

    A father and his daughter load dishes into their dishwasher.
    5 min readNov. 04

    Find out the most common problems with Bosch dishwashers and learn effective troubleshooting tips. Get expert advice from Sears Home Services.

    Glossary Terms

    Hard water is water that contains high levels of dissolved minerals, particularly calcium and magnesium. It contrasts with soft water, which has lower concentrations of these minerals.

    A furnace condensate pump is a device installed in HVAC systems, particularly high-efficiency furnaces, to collect and automatically remove the water (condensate) produced during the heating process.

    A furnace door is a crucial component of a home heating system, providing access to the interior of the furnace for maintenance, repairs, and inspections. It helps in maintaining the system's efficiency and safety.

    A furnace fan, also known as a blower, is an integral component of your HVAC system that circulates air throughout your home, ensuring consistent temperature and air quality.

    Additional possible GE Profile dishwasher symptoms you may experience