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  1. Repair

Dryer leaking from bottom

Common reasons your dryer leaking from bottom

The most common reasons your dryer is leaking from bottom are a worn drum support roller, defective electronic control board or an open heating element.

  • 38%

    38% of the time it's the
    Drum Support Roller

  • 33%

    33% of the time it's the
    Electronic Control Board

  • 18%

    18% of the time it's the
    Heating Element

  • 11%

    11% of the time it's the
    Something else

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    Common dryer repair parts you may need

    Replacing one of these dryer parts may fix your problem.

    Drum Support Roller Replacement

    If water is leaking from the bottom of the cabinet in a condensing or ventless dryer, a potential culprit could be a worn drum support roller. Responsible for securing the drum within the dryer, the drum support roller plays a crucial role. When this roller fails to adequately support the drum, moisture may seep out. It's advisable to have a Sears Home Services Appliance Technician inspect the dryer if water leakage occurs. If the drum support roller is worn or damaged, the technician will replace it accordingly.


    Electronic Control Board Replacement

    When water is leaking from the bottom of a condensing or ventless dryer, it's possible that a faulty electronic control board is to blame. This malfunctioning board may be unable to transmit electric current to the drain pump motor. Consequently, a failed relay on the control board prevents the flow of current necessary for draining condensate. Additionally, internal issues with the control board's logic may hinder its ability to accurately monitor dryer conditions. To address this issue, it's advisable to schedule a visit from a Sears Home Services Repair Expert to diagnose and rectify the problem.

    Heating Element Replacement

    If water is seeping from the bottom of your condensing or ventless dryer, it's possible that an open heating element is the culprit. In such cases, the electronic control board of a condensing dryer is designed to detect an open heating element, usually leading to a cessation of all dryer operations. Consequently, the drain pump fails to receive power from the electronic control board, impeding its ability to drain condensate water. Should you encounter such a situation where your dryer is leaking water, it's advisable to contact a Sears Home Services Technician to address and resolve the issue.

    What to expect when you experience a dryer leaking from bottom issue

    How to fix a problem with water leaking from the bottom of a condensing dryer

    Repairing most instances of leaking from the bottom typically entails replacing either the drum support roller, electronic control board, or heating element. Nevertheless, given the variety of potential causes, a comprehensive diagnosis is crucial for resolving the issue effectively. Obtaining an accurate diagnosis is vital for determining the extent and cost of the required repair.

    Sears Home Services advice for a condensing dryer that is leaking from bottom

    If your dryer is leaking from the bottom, there could be various reasons for it. To prevent unnecessary part replacements, we suggest having a Sears Home Services expert conduct diagnostic tests to pinpoint the underlying issue. Our technicians possess the expertise to diagnose all kinds of dryer malfunctions accurately.

    What to look out for with a condensing dryer leaking from bottom diagnosis

    Understanding and diagnosing issues with modern appliances can be challenging without the right expertise and training. Attempting to fix problems without employing accurate diagnostic methods often leads to replacing parts based on guesswork. In the past decade, appliances have become highly advanced, with many incorporating complex electronic components that are not easy to assess. As a result, do-it-yourself repairs on newer appliance models are becoming more challenging.

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    Daniel provided excellent service and was very quick to perform the repair. I have nothing good to say about the warranty program and the LACK of customer service and the inability to contact a human being to talk.


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    Excellent technician Very thorough and detail oriented Would be happy to have him work on appliances again He managed to find our ranch headquarters in the middle of the desert


    Rose W, Las Cruces, NM

    Dryer service

    He was professional and polite. I didn't call back later that afternoon, although he replaced a thermostat the smart dry timer doesn't work as I was still having the same issue. The lady said she would email him and have him return. Never heard from anyone else.


    Terry F, Oklahoma City, OK

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    Glossary Terms

    Natural gas is a fossil fuel used primarily for heating, cooking, and electricity generation. It's a hydrocarbon gas mixture consisting mainly of methane, but it also contains smaller amounts of other hydrocarbons and sometimes sulfur compounds.

    A gas dryer is a laundry appliance that uses natural gas or propane to generate heat to dry clothes.

    A furnace condensate pump is a device installed in HVAC systems, particularly high-efficiency furnaces, to collect and automatically remove the water (condensate) produced during the heating process.

    A furnace door is a crucial component of a home heating system, providing access to the interior of the furnace for maintenance, repairs, and inspections. It helps in maintaining the system's efficiency and safety.

    Common dryer symptoms to look out for

    These dryer brands may also experience leaking from bottom