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  1. Repair

Dryer leaking

Common reasons your dryer leaking

The most common reasons your dryer is leaking are a worn drum support roller, defective electronic control board or an open heating element.

  • 38%

    38% of the time it's the
    Drum Support Roller

  • 33%

    33% of the time it's the
    Electronic Control Board

  • 18%

    18% of the time it's the
    Heating Element

  • 11%

    11% of the time it's the
    Something else

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    Common dryer repair parts you may need

    Replacing one of these dryer parts may fix your problem.

    Drum Support Roller Replacement

    If a condensing or ventless dryer is experiencing leaks, a potential culprit could be a worn drum support roller. This component plays a crucial role in securing the drum within the dryer. When the drum support roller fails to hold the drum securely, moisture may escape from the drum, leading to leaks. It's advisable to have a Sears Home Services Appliance Technician inspect the dryer if water is leaking from the bottom. The technician will replace the worn or damaged drum support roller as needed.


    Electronic Control Board Replacement

    If a condensing or ventless dryer is leaking, it's possible that a faulty electronic control board is to blame for not supplying electric current to the drain pump motor. A malfunctioning relay on the control board can disrupt the flow of current to the drain pump, impeding the drainage of condensate. Additionally, issues with the internal logic of the control board may hinder its ability to detect the dryer's conditions accurately. If you notice water leakage from your dryer, it's advisable to have a Sears Home Services Repair Expert inspect your appliance and resolve the issue.

    Heating Element Replacement

    If your condensing or ventless dryer is leaking, it's possible that an open heating element is the culprit. In such cases, the electronic control board in a condensing dryer will detect the open heating element and usually cease all dryer operations. Consequently, the drain pump won't receive power from the electronic control board to drain condensate water once a problem with the heating element is detected. Should you notice water leakage from your dryer, it's recommended to have a Sears Home Services Technician come to your home and address the issue.

    What to expect when you experience a dryer leaking issue

    How is the leaking problem fixed in a ventless dryer?

    Addressing most instances of leakage in a condensing dryer typically entails replacing components such as the drum support roller, electronic control board, or heating element. However, given the various potential causes, conducting a comprehensive diagnosis is crucial for resolving the issue effectively. Obtaining an accurate diagnosis is vital for determining the extent of the required repair.

    Sears Home Services recommendations for a condensing dryer that is leaking

    When a ventless dryer is leaking, the cause could vary significantly. To prevent unnecessary part replacements, we suggest enlisting the expertise of a Sears Home Services professional to conduct diagnostic tests. Our technicians possess ample experience in identifying the underlying issues behind various dryer failures.

    What to watch for with a condensing dryer leaking diagnosis

    Understanding and diagnosing issues with modern appliances can pose challenges without adequate knowledge and training. Attempting repairs without employing appropriate diagnostic techniques often leads to replacing parts based on guesswork. Over the past decade, appliances have evolved significantly, with many models featuring complex electronic components that are hard to assess. As a result, do-it-yourself repairs on the latest appliance models are becoming progressively more challenging.

    What our customers say about us

    With more than 1.3 Million 5 Star Reviews, you don't have to take our word for it

    Excellent service from Daniel

    Daniel provided excellent service and was very quick to perform the repair. I have nothing good to say about the warranty program and the LACK of customer service and the inability to contact a human being to talk.


    Tammy M, Hilton, NY

    Satisfied customer

    Excellent technician Very thorough and detail oriented Would be happy to have him work on appliances again He managed to find our ranch headquarters in the middle of the desert


    Rose W, Las Cruces, NM

    Dryer service

    He was professional and polite. I didn't call back later that afternoon, although he replaced a thermostat the smart dry timer doesn't work as I was still having the same issue. The lady said she would email him and have him return. Never heard from anyone else.


    Terry F, Oklahoma City, OK

    Repair Dryer Resources

    Title image for blog article "How Does a Gas Dryer Work?"
    8 min readNov. 20

    Learn how a gas dryer works so you can use it safely and efficiently.

    A ventless dryer fits into small spaces and spaces without venting infrastructure.
    11 min readNov. 13

    Discover how ventless dryers work and if they're right for your home. Learn about energy-saving designs, types, benefits, and maintenance tips.

    How to Change a Dryer Vent Cover
    4 min readNov. 01

    Learn how to change a dryer vent cover easily with our step-by-step guide.

    A homeowner deciding if it's better to repair or replace her dryer.
    6 min readOct. 23

    Discover if it's worth repairing your dryer with Sears Home Services. Get professional advice and make an informed decision.

    Glossary Terms

    Natural gas is a fossil fuel used primarily for heating, cooking, and electricity generation. It's a hydrocarbon gas mixture consisting mainly of methane, but it also contains smaller amounts of other hydrocarbons and sometimes sulfur compounds.

    A gas dryer is a laundry appliance that uses natural gas or propane to generate heat to dry clothes.

    A furnace condensate pump is a device installed in HVAC systems, particularly high-efficiency furnaces, to collect and automatically remove the water (condensate) produced during the heating process.

    A furnace door is a crucial component of a home heating system, providing access to the interior of the furnace for maintenance, repairs, and inspections. It helps in maintaining the system's efficiency and safety.

    Common dryer symptoms to look out for

    These dryer brands may also experience leaking