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Washer Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (31,599 reviews)
Best gas technician!
December 31, 2024
Overall rating

Joe was very pleasant, knowledgeable and got the job done very quickly.

Rachael B, Biddeford, ME

Excellent Service
December 31, 2024
Overall rating

Steve arrived close to the approximate time given. He quickly diagnosed the issue as a foot was not down enough and caused the spin cycle to become unbalanced. He worked quickly and thoroughly and answered all our questions to our satisfaction. He was a pleasure to work with.

George G, Commerce Township, MI

John was Excellent
December 31, 2024
Overall rating

John did an excellent job and helped educate us on how to avoid issues in the future. He was very professional and deserves a pay raise.

Joe B, West Palm Bch, FL

Not satisfied
December 31, 2024
Overall rating

The two guys that came here wert great guys they both were very professional they explained to me what they were doing however after they left the washer was doing the exact same thing. I coul have just bought another washer but they said they knew what the problem was and could fix. Call back and they are sending them back out today. If they can't fix the problem o would like my money refunded.

Bruce H, Jacksonville, FL

Pleasant young man.
December 31, 2024
Overall rating

I am hoping that I won't need repair service any time soon, but I am grateful for your service and your technician.

Ethel D, North Little Rock, AR

Very Knowledgeable
December 31, 2024
Overall rating

Very friendly and knowledgeable. Explained the issue and why our machine was having problems. Cleaned up the work area when done. Explained the total process and how long it will take.

Russell H, Yuma, AZ

Great!
December 31, 2024
Overall rating

I called on Monday. They scheduled for Tuesday to fix my washer. Nicolas Texted on his way & did a great job of figuring out the problem, fixing it & explaining everything.

Vicki C, Wimberley, TX

Great experience
December 31, 2024
Overall rating

Casey showed up quickly, quickly diagnosed the problem, and clearly communicated his analysis and his recommendation. When we made a decision, he quickly began to order the necessary parts. When the parts arrived several days later, he showed up on time and installed them. The washer is now working properly again. Good experience all around.

Gary R, Stephenville, TX

Washer/dryer jammed
December 31, 2024
Overall rating

Had great service and experience with Tuan. Quick and helpful.

Samantha N, Litchfield, MN

Excellent
December 31, 2024
Overall rating

As always timely, friendly, and competent. Thanks for everything. Bye!!

Josh G, Kernville, CA

Average Rating: 4.8/5 (31599 reviews)

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