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Washer Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (31,599 reviews)
Service visit repair
December 31, 2024
Overall rating

Emmanuel was Absolutely amazing professional and courteous! As for customer service representatives were very disappointing along with a 12 day delay in service with a missed appointment

Alma E, Carson, CA

Washing machine repair
December 31, 2024
Overall rating

Xavier was great! He showed up in a timely manner. Checked and double checked everything and explained it all to me. And he was friendly as well as efficient. Which I really appreciated because you just don't see that anymore.

Jackie S, Gadsden, TN

Excellent job !
December 31, 2024
Overall rating

I sent all the information my Technician needed for his visit. Emptied the stuff off the top of the washer so it would be faster to move the washer. He had an idea of what might be wrong and he was correct. He was fast and efficient. He did an excellent job.

Shelley B, Morton Grove, IL

Washer not working
December 31, 2024
Overall rating

Kevin took the time to investigate the noise. Greatly appreciate his troubleshooting skills.

Robin H, Missouri Vly, IA

Amazing service
December 31, 2024
Overall rating

We have had our washing machine repaired twice by Leon. He is very professional and knows what he is doing. We are very thankful for him.

Ashley O, Faber, VA

Service call washer
December 31, 2024
Overall rating

Great person friendly fast and efficient service. 10 out of 10!

M K, Los Angeles, CA

Problem solved!!
December 31, 2024
Overall rating

Harold was very pleasant and solved the problem quickly and explained how to avoid having it happen again.

Karen C, Dayton, OH

Sears Tech
December 31, 2024
Overall rating

I can only say Dallas is top notch. He knew what he was doing and was not fumbling around. He remained on site to make sure the washer was functioning properly. With the complexity of systems today hopefully the parts Dallas replaced have solved the problem.

Leo H, Bellwood, IL

Whirlpool front loader washing machine
December 31, 2024
Overall rating

The service guys were awesome. We'd hire the guys again. Communication on line via Sears is not good....sears needs to improve the site.

Josie S, Soldiers Grove, WI

Howard
December 31, 2024
Overall rating

Very polite Very knowledgeable and quick A very hard working individual I rate him 5

Laura S, Lake Elsinore, CA

Average Rating: 4.8/5 (31599 reviews)

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