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Trane Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (531 reviews)
A/C repair
August 30, 2023
Overall rating

The technician arrived on time. He was very knowledgeable & personable. The troubleshooting went very smoothly. He performed the final repair with great expertise, also explaining step by step what he was doing for the repair. I would recommend him for any/all a/c repairs.

J. B., Killeen, TX

AC
August 30, 2023
Overall rating

Great experience. Technician was very friendly and helped solve the issue

Trent M, Berea, KY

A/C
August 30, 2023
Overall rating

This is the 2nd time we've used Billy. Alway a pleasure, timely and professional.

Michelle T, Columbia, TN

Courtesy and Communication
August 30, 2023
Overall rating

Richard listened carefully as i described the problem before diving into the AC repair. He showed me the problem of the melted wire on the outside unit and replaced it. He answered all of mine and my wife's questions about possible causes of the problem and explained in detail about the workings of our ageing unit. He also explained some of the preventive maintenance features possibly covered by our warranty contract. It is unfortunate that Sears has such a long (10 days) delay in having someone available to repair the AC unit. Richard did a great job.

Michael M, Bush, LA

Good job!
August 29, 2023
Overall rating

Listened to the issues and fixed the problems. All in all, really good service.

Jason J, Antioch, IL

Compressor Installation
August 29, 2023
Overall rating

Technician was very professional and communicated with me and kept me informed on what was happening every step along the way

Robert L, Chattanooga, TN

Excellent
August 29, 2023
Overall rating

Excellent service from Technician. Poor service from Choice Home Warranty. Unable to reach Sears by phone.

Oliver R, Waxahachie, TX

The Best
August 29, 2023
Overall rating

Abdur-rahim S was very knowledgeable and polite. Found problem quickly and within an hour house was back to normal temp. Best repairman I have experienced in years.

Jan White, Ennis, TX

Friendly , efficient
August 29, 2023
Overall rating

Completed work quickly and was a pleasure to work with!

John M, Bowie, MD

Excellent Service
August 29, 2023
Overall rating

Sean was professional, prompt and did an amazing job! So refreshing after the first company botched the job so badly. Would definitely use him again if needed!

Jim B, Goshen, OH

Average Rating: 4.6/5 (531 reviews)

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