Trane Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Furnace/heat
Steven updated us on the itinerary throughout the day. He called ahead as he headed our way. He was very knowledgeable, quite amiable, and had a wonderful sense of humor. He worked really hard to fix our furnace and have our house heated again.
Jared P, Martinsburg, WV
Gary's time with us...
Gary did an outstanding job, and he does know how to deal with/handle his customers. We could not have asked for a better individual to interface with, he knows what he's doing and has a great attitude about interacting with his customers.
Edward G, San Jose, CA
Mouhamed
Mouhamed was prompt and quickly solved my heater problem caused by previously incorrect install.
Mildred M, Chicago, IL
Yira Liza to Mrs. Audrey
Super happy with the job. She called me before arriving to let me know when she was going to arrive. As soon as she arrived she asked me what was happening with the air conditioning and just by telling her the type of noise it was making she already knew what was happening and in less than 20 minutes the problem was solved. 💪🙏👏👏👏👏👏👏👏 Thank you so much Audrey. 😁
Yira D, Kissimmee, FL
Heat unit not working
Steve was very pleasant, knowledgeable, explained what he was doing; persistent in finding the cause and took care of the issue in a very professional and timely manner. I am very thankful and appreciative and would recommend him to anyone!
Bonita, Greensboro, NC
Good person
Isaac is a good worker, and customer-focused. I would recommend him.
Sam A, Parker, CO
Repair of a/c unit and annual maint. of hot water heater
James G. was professional, courteous, friendly and willing to answer my questions. I had been without a/c for 2 weeks and was concerned there might need to be some parts ordered. He went to work, doing a thorough check of the entire system and was able to get it up and running during the appt. He also did a thorough check up of my hot water heater. I was very pleased. Not only does he do a great job, but he represents you well.
Elizabeth B, Ormond Beach, FL
tech
good customer service and know his work and he recommends us other option
Nader R, Jamul, CA
March household
Nice young man. He worked hard all day. He was careful not to track up my house. Very respectful, nice man. He can come work on my ac again.
Frank M, Suffolk, VA
Good experience
Excellent customer service. He was very polite and helpful. He gave us a detailed explanation of his findings
Kristen D, Mechanicsvlle, VA
