Trane Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (644 reviews)
Great service
May 27, 2025
Overall rating

It took the company 2 weeks to get to me, but this is Texas and I understand. However, when the technician came it was an instant relief. Sambas knew his stuff and has my ac running in less than 10 mins.

Gregory T, San Antonio, TX

Erik was definitely E3!
May 23, 2025
Overall rating

I had a great experience with Erik today and his review of my AC units at my home. He showed up early (which was great), and was extremely efficient, effective,, and expedient ("E3") in performing his work! Thank you very much.

Christopher J, Glendale, AZ

Excellence!
May 23, 2025
Overall rating

Jamie showed up as expected to figure out what was happening with our A/C. Before he started to work, he explained the fee as well as an additional fee (very reasonable under $80) if it turned out to be regular maintenance. After paying the initial service call fee, he started working on our issue. After taking care of our issue, (it turned out to be an issue of maintenance which isn't covered), he collected the remaining repair fee. He explained what he did and how to keep the issue from happening again. Jamie was very professional and very knowledgeable. He is an asset to Sears! Thank you for taking care of our repairs.

Dianne, Montgomery, TX

Great experience
May 21, 2025
Overall rating

Cesar was Very knowledgeable and helpful and did a great job

Anamika M, Germantown, MD

Service Technician
May 21, 2025
Overall rating

Pleased with service provided. Very nice and efficient. Came on scheduled time.

Sherry H, Redford, MI

Excellent
May 20, 2025
Overall rating

very professional and to the point. Job well done. I would recommend Willie R to all.

Chandra M, Graham, NC

Barry is the Best
May 19, 2025
Overall rating

If you need quality service with your A/C or Heating Units, Barry is your guy. He will research, recommend and fix all issues timely. I am thankful for his experience and support.

Kay B, Hillsborough, NC

Amazing Technician
May 19, 2025
Overall rating

I am always thankful when Barry comes to fix my AC or Heating units. He is very thorough, efficient and sharp. I am so thankful for his experience as my units keep acting up. Thankful for Barry.

Kay B, Hillsborough, NC

Skilled and knowledgeable
May 19, 2025
Overall rating

Alex saved the day!! I had been without air for a week. It had reached temps of 85 degrees in my house. He came and found that my coil was bad. He replaced my coil and just like that I have air again. Thank you, Alex!!

Courtney J, Pike Road, AL

AC Repair
May 16, 2025
Overall rating

Gary arrived on time & was very friendly & professional. He listened to my explanation of the problem & identified the issue. He replaced the capacitor. Now the system works perfectly. Thanks so much! Gary did a great job!

Priscilla S, San Jose, CA

Average Rating: 4.6/5 (644 reviews)

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