Trane Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Happy with technician
We were w dry pleased with our technician, very respectful, knowledgeable, and through. He took the time to access what might be wrong, explained what he did. If we need service again on our heat and air, we would want him to come to take care of our heat and air unit.
Sally G, Marion, NC
Excellent Service
Excellent Service MR. Wilner, provide excellent customer service. The AC was up & running in a short period of time.
Frank K, Palm Beach Gardens, FL
Redeem
Mr. Kandekor Robinson went beyond and redeemed the service of us having the Sears Home Services plan. Our A/C issue is resolved and prayerfully it stays that way. Sears should be proud to have quality employees who care. Happy Holidays
Sarah H, Oakland, FL
One of the most excellent technicians left with seara
Chelsea was a wonderful technician a breath of fresh air because Sears of lat has had really really poor service but Chelsea was a great tech. Very knowledgeable! Thanks!
Antonio P, Tampa, FL
Very knowledgeable and friendly.
Hassib was great to work with. I think he had the problem diagnosed within 10 minutes or so. And was able to repair it on the spot. He was also very friendly and conversational, and even played with my cat a bit, which the cat very much enjoyed. From a customer service point of view, ( I am a customer service manager), he was just great.
Julie P, Walnut Creek, CA
Furnace/heat
Steven updated us on the itinerary throughout the day. He called ahead as he headed our way. He was very knowledgeable, quite amiable, and had a wonderful sense of humor. He worked really hard to fix our furnace and have our house heated again.
Jared P, Martinsburg, WV
Gary's time with us...
Gary did an outstanding job, and he does know how to deal with/handle his customers. We could not have asked for a better individual to interface with, he knows what he's doing and has a great attitude about interacting with his customers.
Edward G, San Jose, CA
Mouhamed
Mouhamed was prompt and quickly solved my heater problem caused by previously incorrect install.
Mildred M, Chicago, IL
Yira Liza to Mrs. Audrey
Super happy with the job. She called me before arriving to let me know when she was going to arrive. As soon as she arrived she asked me what was happening with the air conditioning and just by telling her the type of noise it was making she already knew what was happening and in less than 20 minutes the problem was solved. 💪🙏👏👏👏👏👏👏👏 Thank you so much Audrey. 😁
Yira D, Kissimmee, FL
Heat unit not working
Steve was very pleasant, knowledgeable, explained what he was doing; persistent in finding the cause and took care of the issue in a very professional and timely manner. I am very thankful and appreciative and would recommend him to anyone!
Bonita, Greensboro, NC
