Trane Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great service
Jaime was great. He diagnosed the issue quickly and immediately started his work. He finished quickly and was knowledgeable and polite. Great service.
Olga F, Houston, TX
Heating inspection
Timely, efficient, thorough, high degree of knowledge, excellent customer interaction
Michael M, Scottsdale, AZ
great service
great service. by requiring 10 words you may hamper survey results
Vivian P, Soddy Daisy, TN
AC service
Raymond did a great job But the Sears Company needs to make significant changes because overall their service was terrible. A number of times no one showed up with no explanation There is no phone number where someone can tell you what or why the appointment was cancelled. We went 6 weeks with no repairs with temperatures over 100 degrees. I will never use Sears service again. Again Raymond did great the company did not
Joseph M, Green Valley, AZ
Heater
Great person and cleaned my heater will want him to come back soon
Bertha& N, Oakley, CA
Maintenance visit
He came early and was very professional and knowledgeable. Thank You
Robert S, Grove City, OH
Quick and efficient
The technicians were polite, efficient and took care of the service request in a professional manner.
Kate Z, Irwin, PA
Great 👍
Really liked working with Collin. He was very courteous, trustworthy and knowledgeable.
Linda L, Dallas, TX
Furnace issue resolution
Sean was courteous, knowledgeable, and remarkably helpful. He efficiently diagnosed the furnace problem, contacted vendors for parts, and when they reported a six-month backorder, he advocated to the insurance company for a replacement. Despite initial resistance from insurance, Sean emphasized the urgency with winter approaching. His persistence paid off, as the insurance company ultimately approved the replacement of the entire furnace. His dedication was commendable.
Iouri C, Blue Ash, OH
Lawrence
Lawrence was very professional and provided all the information and was very thorough and I would recommend him to someone else
Mariea A, Boiling Spgs, SC