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Trane Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (531 reviews)
Great service
September 29, 2023
Overall rating

Jaime was great. He diagnosed the issue quickly and immediately started his work. He finished quickly and was knowledgeable and polite. Great service.

Olga F, Houston, TX

Heating inspection
September 29, 2023
Overall rating

Timely, efficient, thorough, high degree of knowledge, excellent customer interaction

Michael M, Scottsdale, AZ

great service
September 28, 2023
Overall rating

great service. by requiring 10 words you may hamper survey results

Vivian P, Soddy Daisy, TN

AC service
September 28, 2023
Overall rating

Raymond did a great job But the Sears Company needs to make significant changes because overall their service was terrible. A number of times no one showed up with no explanation There is no phone number where someone can tell you what or why the appointment was cancelled. We went 6 weeks with no repairs with temperatures over 100 degrees. I will never use Sears service again. Again Raymond did great the company did not

Joseph M, Green Valley, AZ

Heater
September 28, 2023
Overall rating

Great person and cleaned my heater will want him to come back soon

Bertha& N, Oakley, CA

Maintenance visit
September 28, 2023
Overall rating

He came early and was very professional and knowledgeable. Thank You

Robert S, Grove City, OH

Quick and efficient
September 28, 2023
Overall rating

The technicians were polite, efficient and took care of the service request in a professional manner.

Kate Z, Irwin, PA

Great 👍
September 27, 2023
Overall rating

Really liked working with Collin. He was very courteous, trustworthy and knowledgeable.

Linda L, Dallas, TX

Furnace issue resolution
September 27, 2023
Overall rating

Sean was courteous, knowledgeable, and remarkably helpful. He efficiently diagnosed the furnace problem, contacted vendors for parts, and when they reported a six-month backorder, he advocated to the insurance company for a replacement. Despite initial resistance from insurance, Sean emphasized the urgency with winter approaching. His persistence paid off, as the insurance company ultimately approved the replacement of the entire furnace. His dedication was commendable.

Iouri C, Blue Ash, OH

Lawrence
September 27, 2023
Overall rating

Lawrence was very professional and provided all the information and was very thorough and I would recommend him to someone else

Mariea A, Boiling Spgs, SC

Average Rating: 4.6/5 (531 reviews)

Showing 201 - 210 reviews

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