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Trane Repair Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (531 reviews)
Air Conditioner Sevice
October 12, 2023
Overall rating

The service was great. Michael has been to our home several times in the past. The customer service line is getting terrible. The appointment setter is not knowledgeable about customer care at all. She refused to let me speak to a supervisor when I was not satisfied wih her responses. I have been a customer for over 25 years and the recent calls for service have been horrible.

Carl G, Seminole, FL

Thanks
October 12, 2023
Overall rating

Thanks very nice and polite and great service keep up the good work

Jesse J, Houston, TX

Glenn and Cathy Kish for Audry
October 12, 2023
Overall rating

Audrey was AMAZING! She was thorough, complete, knowledgeable, and eager to please the customer. Pleas give her our appreciated thank you! Definitely an asset for the company!

Cathy K, Clermont, FL

Furnace inspection
October 12, 2023
Overall rating

Friendly, on time, knowledgeable and didn't leave a mess.

Valerie L, Newark, OH

James
October 12, 2023
Overall rating

Best A/C tech ever

Carl E, Lake Worth, FL

Kin
October 12, 2023
Overall rating

Very courteous and helpful I would recommend this service Very helpful.

Ronald B, Apopka, FL

Air con tech
October 10, 2023
Overall rating

I waited for this appointment for 5 days . Eric did not even spent 30 min to find the problem . I am so glad it was repaired and parts needed was available right away . I hope the life of my air conditioner will last long . Thank you Sears !!!

Winnie F, Chandler, AZ

Knowledgeable and respectful
October 10, 2023
Overall rating

He is very knowledgeable and patient he was able to answer several questions I had regarding the unit. He is very organized, methodical and clean. I appreciated that he was very respectful and didn't leave a mess after he left.

Luisa, Ft Lauderdale, FL

Heater checkup
October 10, 2023
Overall rating

Edwin came and checked out the heater for winter. He was thorough, professional and friendly. He checked the house for carbon monoxide and checked the alarm I had to monitor carbon monoxide. He advised me to replace the batteries and change the location where I had it located. I appreciated his advise and concern for safety. Great job.

Betty T, Houston, TX

Great experience
October 10, 2023
Overall rating

Ashley was awesome, fast and effective!! She was very knowledgeable and fixed our AC problem.

Latanya J, Canton, MS

Average Rating: 4.6/5 (531 reviews)

Showing 161 - 170 reviews

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