Samsung Repair Reviews
Showing most recent reviews from verified customers of Sears Home Services
Friendly Professional Service
Great experience. The repair technician was very friendly and professional. He throughly explained what was wrong with my washer, let me know my options and answered any questions that I had.
Cassandra T, Lufkin, TX
OWNER
CODY WAS VERY KNOWLEDGABLE, AND WAS THOROUGH TO CHECK OUR OVEN AND REPLACED A PART QUICKLY IM VERRY HAPPY THANKS.
Peggie J, Abilene, TX
Samsung gas range
Knowledgeable and on time
Joseph D, Montgomery, NY
Oven repair
The technician was polite & knowledgeable but an appointment scheduled for time between 8 & 12 should fall between 8 & 12.
Denyse T, North Baldwin, NY
Samsung Dryer Service
Aidar was punctual, pleasant and efficient. Had the heating element on his truck, so my dryer is working again. Yay!
Susan C, Ferndale, WA
Wife
Christopher was very good at what he does. Tried very hard to fix the dryer.
Johnnie B, Bogalusa, LA
Microwave Repair
Service was fast, friendly and helpful, addressing the issue and fixing the problem.
J, Fort Worth, TX
Oven repair
Mark was great, called to give estimated time of arrival, polite and worked diligently. Seams to have gotten oven working again
Gail A, West Warwick, RI
Friendly
The service tech was on time, competent and efficient. Very professional and friendly.
Lauren O, Reno, NV
Above and Beyond!!!
Daniel was phenomenal in our eyes. He was knowledgeable and patient. Our refrigerator had 2 issues. The first was the computer screen that had gone bad. And our ice maker that could not make ice cubes. After waiting for an appointment for 3 weeks Danny showed up today. The parts were here and he went to work. His expertise with the parts and how to replace the broken ones was a difficult task. The ice maker was frozen to the core. Patiently, he had to defrost first before being able to access the right controls. All in all the parts have been replaced and we are waiting 24 hours for ice to dispense. The computer screen has to be reconfigured with our phone. Danny did a great job, knowing his stuff and patiently. He deserves to be rewarded and recognized as a valuable employee.
Sarantis V, Milford, DE
